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Publix Pharmacy at Phenix Crossing
- Pharmacy
- Phenix City, AL
About this business
Location details
5408 Summerville Rd #200, Phenix City, AL, 36867, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The employees look like they belong at Journeys in the mall.
I just called and talked to a man about filling my prescriptions and I just wanted to say how kind and quick he took care of my needs. I don’t know his name but I just wanted to give him a big shoutout to the old fashioned service I got. Thank you so much, it’s been along time to get that kind of service. He even said bye without just hanging up on me.
Called here today because my regular pharmacy was out of my particular generic medication. I literally called it out to the tech by the generic name which was confirmed to be in stock by the tech so they started the process of the transfer, I call back 2 hours later and now they dont have it in stock and never did? What sort of incompetence is that?Then there was no empathy or remorse for their own error. You're professionals and listening skills are key. Definitely won't be transferring any prescriptions here ever. Publix a... read more
The staff at this Publix Pharmacy is rude, and are incompetent. Prescription status and urgency are no longer a thing at this location. I've had multiple issues, but my last straw was that I called and let them know when someone could get by there to pickup a prescription tht was filled, and I was specifically told they would hold it until a certain date. When the prescription was picked up the exact day I told them it could be, they had already put it back and had to wait to refill again.
Frequently asked questions about Publix Pharmacy at Phenix Crossing
How is Publix Pharmacy at Phenix Crossing rated?
Publix Pharmacy at Phenix Crossing has a 3.9 star rating with 45 reviews.
When is Publix Pharmacy at Phenix Crossing open?
Publix Pharmacy at Phenix Crossing is closed now. It will open at 9:00 a.m.
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