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Public Storage
- Consumer Services
- Buda, TX
About this business
Location details
16091 S I-35 Frontage Rd, Buda, TX, 78610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
I came to grab some stuff from my unit for my business and this location is closed. The rental office is closed and there are no employees. The elevator is out of order, my access code didn’t work for access to the stairs and I went around the building to the side stairs and the door is closed as well. It’s currently 10:48am on a Thursday (12/18/25). I called customer service and they weren’t helpful.
Very friendly customer service on the phone and I appreciate it. I moved out and turned off autopay last month. Then I got a charge for this month because I left the lock on. I’m pretty sure I removed it! If that is the case, then Public Storage should give me a call and tell me I have a day to remove it before charging me for the whole month. I turned off my auto pay so how did I still get charged? That should have triggered a phone call to me! Thank you person on the phone. I am upset that I’m trying to scrimp and save for... read more
The storage unit was disgusting and infested with spiders. I am still itching from it. The unit rental was canceled and the attendant said he would refund the cost for the unit because we never used it due to infestation of spiders. Days later, still waiting for the refund.
I had an extremely disappointing experience with this Public Storage location. When I arrived to move into my unit, I discovered it was heavily infested with spiders, making it completely unusable. I immediately canceled my account that I had just booked online and was assured I would receive a refund. However, I was only refunded the cost of the lock not the rental fees I had paid for a unit I couldn't even use due to the infestation. This is unethical business practice. I'm paying for a clean, usable storage space, and bei... read more
Frequently asked questions about Public Storage
How is Public Storage rated?
Public Storage has a 4.6 star rating with 363 reviews.
When is Public Storage open?
Public Storage is open now. It will close at 9:00 p.m.
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