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4.9
419 reviews
|Self Storage|Rancho Cucamonga, CA 91730 United States

10701 Arrow Route, Rancho Cucamonga, CA 91730 United States

(909) 294-7523

https://www.publicstorage.com/self-storage-ca-rancho-cucamonga/19

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About

Public Storage rents spaces large and small, from closet-sized units to ones that can hold the contents of a five-bedroom house. Choose from drive-up, walk-up, elevator-access, indoor or outdoor units, depending on the amenities available at the location you choose amongst thousands of our facilities. Renting from Public Storage is fast, flexible, convenient. A Great Deal: $1 first month's rent* No credit card required for reservations; no obligation Rent month-to-month Clean and trusted: Convenient Access to your units Well-lit, fenced properties Computer controlled gated access You keep the only key to your unit Extra perks: Climate controlled units available Managers live on site at many

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4.9
419 reviews
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Karen Webb Edmondson review for Public Storage
Karen Webb Edmondson on Facebook

8 years ago

05/20/2015, 19:06 PM
Karen Webb Edmondson review for Public Storage
Karen Webb Edmondson on Facebook

8 years ago

05/20/2015, 14:19 PM
It said, "Tell people what you think about Public Storage." They shouldn't have asked me. We went into the office at Christmas time to buy a box. While in there my son asked about their prices. They were having a special. However if we went home and reserved it online it would be THIS price for life! What a deal! We went home, the one we were looking at was reserved in the10 min it took us to get there. We reserved one of the four others, went back, signed papers, and left feeling great about this SPECIAL. Fast forward 5 months. We receive a rate increase of $37.00! That is nearly a 25% increase on a unit that was rented on LIFETIME NO INCREASE. Our previous storage was a lot less than this new increase. It was farther away, but we wouldn't have moved if this special hadn't been offered. DO NOT, I REPEAT, DO NOT RENT FROM THIS FACILITY. THEY LIE!!!!!!! We were given the name "Rick Jansen" in corporate office. Four phone calls later and no return call. Customer service gave me another name, "Ron Huffner". We will be mailing him a letter today. I would like to think there are still ethical businesses out there. I will post again if I get a response.
Karen Webb Edmondson review for Public Storage
Karen Webb Edmondson on Facebook

8 years ago

05/20/2015, 05:05 AM
It said, "Tell people what you think about Public Storage." They shouldn't have asked me. We went into the office at Christmas time to buy a box. While in there my son asked about their prices. They were having a special. However if we went home and reserved it online it would be THIS price for life! What a deal! We went home, the one we were looking at was reserved in the10 min it took us to get there. We reserved one of the four others, went back, signed papers, and left feeling great about this SPECIAL. Fast forward 5 months. We receive a rate increase of $37.00! That is nearly a 25% increase on a unit that was rented on LIFETIME NO INCREASE. Our previous storage was a lot less than this new increase. It was farther away, but we wouldn't have moved if this special hadn't been offered. DO NOT, I REPEAT, DO NOT RENT FROM THIS FACILITY. THEY LIE!!!!!!! We were given the name "Rick Jansen" in corporate office. Four phone calls later and no return call. Customer service gave me another name, "Ron Huffner". We will be mailing him a letter today. I would like to think there are still ethical businesses out there. I will post again if I get a response.
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Karen Webb Edmondson review for Public Storage
Karen Webb Edmondson on Facebook

8 years ago

05/20/2015, 01:13 AM
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