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Public Storage

4.9

About this business

Location details

3911 Ranch Rd 620 S, Lakeway, TX, 78738, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:30 a.m. to 5:00 p.m.
Sun9:30 a.m. to 5:00 p.m.
4.9537 reviews
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Renee Kennedy's profile image
Renee Kennedy 
2 months ago

They sent us to collections for a accounting error on their part. Giving them a 1 star because its impossible to get hold of them to resolve. - Dont worry its easy to sign up and get the storage unit but impossible to resolve any sort of issue and stop using the storage. 

Sab B's profile image
Sab B 
2 months ago

Mary with Public Storage in Bee Cave has gone above and beyond since day one. She has been so patient, friendly and professional. She has walked me through each step of the process and I want to thank her from the bottom of my heart for making this such a smooth and painless process for me. 

Skyond Blue's profile image
Skyond Blue 
3 months ago

I’m here to talk about Mary, such a great person and super helpful. I asked her for some basic help and she went above and beyond. I was super lucky and blessed to have her help when I needed cleaning supplies after spilling paint materials on my belongings while moving them into the storage unit. Thank you, Mary! 

Andrea's profile image
Andrea 
4 months ago

Mary went above and beyond to help me when I accidentally spilled paint in the back of my car! Without hesitation, she came out right away to lend a hand and helped me clean everything up — including my car and some of my storage boxes, and my Coach Bag... She didn’t have to do that, but she did it with kindness and patience. It’s rare to find someone so thoughtful and genuinely caring in customer service. I’m so grateful for her help that day — thank you, Mary! ❤️ 

Rex Gale's profile image
Rex Gale 
4 months ago

I was at our public storage unit.Yesterday and had an issue with the lock. The staff that was there, particularly Mary, was exemplary and went out of their way to help me with my issues. And solve the problems period I would give more than 5 stars. If I could period this public storage is the one at 3811 highway 620 in cave. 

Frequently asked questions about Public Storage

How is Public Storage rated?

Public Storage has a 4.9 star rating with 537 reviews. 

When is Public Storage open?

Public Storage is open now. It will close at 5:00 p.m. 

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