PTLA Property Management's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

PTLA Property Management

2.9

About this business

Location details

501 E 18th Ave, Ellensburg, WA, 98926, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.9100 reviews
Select a rating
roger guerra's profile image
roger guerra 
3 months ago

The apartment is cozy and conveniently located near the school perfect for students or small families. The staff has been very welcoming and always quick to help, from the move-in process to resolving any issues that come up. Overall, it’s a great place to live with a peaceful and friendly atmosphere. 

bell mad's profile image
bell mad 
4 months ago

Disclaimer: I do not place any of the responsibility of what has happened to us on the maintenance staff or the people who work in the office, but on the owners for creating this kind of environment for they're workers and residents. My roommate and I recently moved in to the baker apartments as of 8/25/25 located in Ellensburg. Upon move in our kitchen sink was leaking and had water damage to the point that the mold that was growing in the particle board was giving us severe migraines. It took 3 days for Maintenance to come... read more

Cristian Ortiz's profile image
Cristian Ortiz 
5 months ago

Since the students are coming back, I’m going to leave reviews just so everyone’s aware of how much of a shady company PTLA is since they want to remove my reviews. Be warned and do not move here! Update 8/6/24 On 8/6/24 we paid PTLA 5,118.12 in move-out fees. PTLA charged us for a new bathtub replacement, a bathroom door replacement, heavy clean, neglecting the unit, bathroom faucet replacement, blinds, drip pans, full carpet replacement, and heavy paint. When we got our insurance involved we worked with an adjuster who was... read more

Monica Gonzalez's profile image
Monica Gonzalez 
5 months ago

Getting anything done takes so much time. Washer and dryers are broken and the response I got was along the lines of “you need to call the company to fix them”. Not them, me. I’m a shared laundry unit. Super disappointing. I heard so many bad things about PTLA before moving here, it’s my fault for not taking the advice. Pls avoid if you can! 

Antonio Rodriguez's profile image
Antonio Rodriguez 
10 months ago

I live over in the Rainier Apartments located in Ellensburg that is owned by PTLA below is a review I decided to repost on their main page since new renters are going to be coming here first and should get to see what they are buying into. Also I have to keep editing this post for it to appear publicly either PTLA or google is trying to suppress the review. Living here for a year now and this complex is nothing but disappointing. Maintenance requests take forever to be resolved, the property is not maintained which is appare... read more

Frequently asked questions about PTLA Property Management

How is PTLA Property Management rated?

PTLA Property Management has a 2.9 star rating with 100 reviews. 

When is PTLA Property Management open?

PTLA Property Management is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com