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Provident Bank

2.8

About this business

Provident Bank provides personal and business banking services from its 80+ locations throughout New Jersey & Pennsylvania, including checking, savings, home loans, commercial lending and customized financial solutions 

Location details

3670 John Fitzgerald Kennedy Blvd, Jersey City, NJ, 07307, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.819 reviews
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Pritesh Khatri's profile image
Pritesh Khatri 
4 months ago

The bank has the worst customer service. Despite being enrolled in paperless statements, they still charge a monthly statement fee. They refuse to acknowledge system issues and instead place blame on customers. Even supervisors lack the ability to communicate effectively with customers when the fault lies with their own system. After couple of arguments, he reversed the charges. 

Angela Carney's profile image
Angela Carney 
4 months ago
Rick N's profile image
Rick N 
6 months ago

Excellent customer service! 

Hobbes Matias's profile image
Hobbes Matias 
a year ago
Maria Resto's profile image
Maria Resto 
3 years ago
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Frequently asked questions about Provident Bank

How is Provident Bank rated?

Provident Bank has a 2.8 star rating with 19 reviews. 

When is Provident Bank open?

Provident Bank is closed now. It will open tomorrow at 9:00 a.m. 

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