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Provident Bank provides personal and business banking services from its 80+ locations throughout New Jersey & Pennsylvania, including checking, savings, home loans, commercial lending and customized financial solutions
3670 John Fitzgerald Kennedy Blvd, Jersey City, NJ, 07307, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | Closed | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 4:00 p.m. | |
Thu | 9:00 a.m. to 4:00 p.m. | |
Fri | 9:00 a.m. to 4:00 p.m. | |
Sat | 9:00 a.m. to 1:00 p.m. | |
Sun | Closed |
The bank has the worst customer service. Despite being enrolled in paperless statements, they still charge a monthly statement fee. They refuse to acknowledge system issues and instead place blame on customers. Even supervisors lack the ability to communicate effectively with customers when the fault lies with their own system. After couple of arguments, he reversed the charges.
Excellent customer service!
Provident Bank has a 2.8 star rating with 19 reviews.
Provident Bank is closed now. It will open tomorrow at 9:00 a.m.
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