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Proven Data
- IT Services & Computer Repair
- New York, NY
About this business
No one wants to end up in a data crisis. But when you need recovery, security or forensic solutions, trust your data to the experts who can get you back up and running with a 98% success rate. At Proven Data, our threat intelligence and seasoned experience provides thousands of clients with 24/7 support. From ransomware recovery and digital forensics investigations to cyber security services, our specialized teams can provide immediate support and proactive planning to meet your needs. The first attempt is most critical when... read more
Location details
590 Madison Ave 21st fl, # 2155, New York, NY, 10022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Automatically signed me up for recurring subscription. When I got billed, I requested a refund and was denied.
It's trash software, with all error recovered files. If at the beginning I know they were from *****, I never dare to use their software with my personal data. Trust me, they won't refund fully for you if you're not happy with their trash product. How can it work if any time they want to fix it, they must connect to your personal computer? Especially it's your NAS, with all your very personal photos and videos and documents???
I wasn't happy with their service, in fact I was rather unhappy with the service or lack thereof. Firstly I feel like I was charged an arm and a leg for a personal recovery, much more than anything listed in their "pricing guide". So much so that it feels like they took advantage of my lack of knowledge with data recovery. I really dont see how my drive incurred as much damage as they claimed just from a power surge. Secondly, even if I was charged fairly, the lack of customer service I was given surely doesnt correlate to t... read more
A wonderful company! They were honest and upfront with me and friendly on the phone. I felt taken care of, and the stress of dealing with a possible data breach was greatly reduced. They connected remotely, did a quick evaluation, then let me k=choose the service level best for us. Not only did they help with decryption, but they also had forensics available to help with investigating how the hacker got in, and what they did while on our system. If we ever have an issue, we will go back to them!
Business response:
Hello *****, We're happy that you've had a great experience with our company. It's messages like these that want us to keep coming into work each day to help our clients in times of need. While we do not wish you in the same situation again, are grateful that you would come back to us if you need the help. Thanks again for your comments!
Frequently asked questions about Proven Data
How is Proven Data rated?
Proven Data has a 4.6 star rating with 62 reviews.
When is Proven Data open?
Proven Data is open now. It will close at 5:00 p.m.
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