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Protection One
- Security Systems
- Austin, TX
About this business
Location details
1817 West Braker Lane #400 A, #a155, Austin, TX, 78758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
horrible service, they make it almost impossible to cancel account. Every time i call they keep giving excuses. do not sign up with this company. Big scam!!!!!!!!!!!!!!
Worst company ever. Miscellaneous charges out of nowhere, account info is never correct, and I can’t even get help from them when I need it. I’ve been in contract with them for over 3 years and I still can’t get out of my contract unless I pay an exorbitant amount of money. Not to mention, if there is a call, their security guards don’t even have weapons to help protect someone. Police calls are delayed. Like selling your soul to the devil when you sign up. Don’t do it.
I have been with this company for over 10 years and this past year their customer service has been horrible. I have recently dealt with many rude customer service reps and basically not given the transfer service I initially wanted. I was warned that if I leave now I will have to pay $750 so unfortunately I am sticking through until then. Once my contract is up I am leaving this company. Not to mention, I have been loyal to this company since they went from ASG->Protection1->ADT.
Very disappointing-2 scheduled appointments missed. After the 2nd one failed to show, no calls or response for reasons or rescheduling. I guess 28 years with a company doesn't mean anything anymore.
Frequently asked questions about Protection One
How is Protection One rated?
Protection One has a 2 star rating with 12 reviews.
When is Protection One open?
Protection One is closed now. It will open at 9:00 a.m.
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