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10139 Royalton Rd b, North Royalton, OH, 44133, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 9:00 p.m. | |
Tue | 9:00 a.m. to 9:00 p.m. | |
Wed | 9:00 a.m. to 9:00 p.m. | |
Thu | 9:00 a.m. to 9:00 p.m. | |
Fri | 9:00 a.m. to 9:00 p.m. | |
Sat | 10:00 a.m. to 7:00 p.m. | |
Sun | Closed |
Called to cancel my service (February) and was told my contract would be up the following month (March) and I wouldn't need to do anything else. Saw I was charged again 2 months later so I called again. This time they told me that I needed to send an email to cancel with information. Now they're contacting me again a month later saying I need to pay for the last month and was told it takes 30 days for them to cancel service. So from the day I cancelled to the time it took them to process I was charged...
Called to cancel my service (February) and was told my contract would be up the following month (March) and I wouldn't need to do anything else. Saw I was charged again 2 months later so I called again. This time they told me that I needed to send an email to cancel with information. Now they're contacting me again a month later saying I need to pay for the last month and was told it takes 30 days for them to cancel service. So from the day I cancelled to the time it took them to process I was charged...
Our equipment is 5 years old, and malfunctions on a regular basis. When I called for service, I was ignored then lied to. Protection 1 just was bought by ADT...from bad to worse! Cancelling as soon as possible!
Protection 1 Security Solutions has a 1.8 star rating with 5 reviews.
Protection 1 Security Solutions is open now. It will close at 9:00 p.m.
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