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ProTech Heating and Air
- Contractors
- Richmond, KY
About this business
Location details
437 Big Hill Ave, Richmond, KY, 40475, United States
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Don’t usually post anything but here it goes. I’ve been a customer of pro tech for 13 years and they are amazing love all of them. But I call the owner to talk to him about a bills that I received haven’t heard a word from him. His office manager was rude and very disrespectful to me saying I own this and sent me invoices. I got a uv from them during the pandemic and my light bulb went out and the office person did not tell me how much it was going to be instead just automatically charged me for it 242. I thought it was unde... read more
First off from one business owner to another I just want to thank you for the exceptional service that you’re Tec Robbie Puckett provided for us. He has been extremely helpful and supportive throughout this whole process. We called protec because our geothermal unit went out and we lost ac in our house. When Robbie arrived he was polite and friendly despite my smug attitude, I warned him right away that I didn’t deal with the heat very well and having two little girls under two years old I was at my ropes end. He got started... read more
Robbie and his crew at Pro Tech came through in the clutch during a brutal heat wave a few weeks ago to install a new unit for us and get our A/C working again. They worked hard to get us taken care of quickly and were polite and professional throughout. Robbie even came back to help get the new apps installed and make sure the new unit was online and working properly. He also helped us look into exercising our home warranty. They really went above and beyond and I highly recommend them!
BEWARE of this company I payed 1500 dollars to have them fix my ac they came out and fixed it and didn't even last a month I called them they came out and said it needed the same thing they done before and wanted to charge me another 1500 dollars they wouldnt back there labor at all although they messed it up I called another company and found out they didn't do the job right the first time they rigged it up to fail so they could get more money or sell a new unit. Good luck pro tech keep doing your customers like this and no... read more
Frequently asked questions about ProTech Heating and Air
How is ProTech Heating and Air rated?
ProTech Heating and Air has a 4.8 star rating with 66 reviews.
When is ProTech Heating and Air open?
ProTech Heating and Air is open now. It is open 24/7.
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