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HVAC sales and service of all makes and models. New installation, repair, maintenance, service of Residential and Commercial equipment.
437 Big Hill Ave, Richmond, KY, 40475, United States
Get directionsFirst off from one business owner to another I just want to thank you for the exceptional service that you’re Tec Robbie Puckett provided for us. He has been extremely helpful and supportive throughout this whole process. We called protec because our geothermal unit went out and we lost ac in our house. When Robbie arrived he was polite and friendly despite my smug attitude, I warned him right away that I didn’t deal with the heat very well and having two little girls under two years old I was at my ropes end. He got started... read more
Robbie and his crew at Pro Tech came through in the clutch during a brutal heat wave a few weeks ago to install a new unit for us and get our A/C working again. They worked hard to get us taken care of quickly and were polite and professional throughout. Robbie even came back to help get the new apps installed and make sure the new unit was online and working properly. He also helped us look into exercising our home warranty. They really went above and beyond and I highly recommend them!
BEWARE of this company I payed 1500 dollars to have them fix my ac they came out and fixed it and didn't even last a month I called them they came out and said it needed the same thing they done before and wanted to charge me another 1500 dollars they wouldnt back there labor at all although they messed it up I called another company and found out they didn't do the job right the first time they rigged it up to fail so they could get more money or sell a new unit. Good luck pro tech keep doing your customers like this and no... read more
I highly recommend ProTech. They were recommended to me by another HVAC company because ProTech services geothermal systems. It was a pleasure to work with Robbie, who was kind, patient, knowledgeable, and honest with me. Further, this was an after hours call. I will contact ProTech and Robbie for all future HVAC work. Bravo and thank you, Robbie.
We had an HVAC system issue and initially called another company. They diagnosed what they thought was the issue and said I needed a new system. I called Protech to get a second opinion. Robbie came out the next day, diagnosed the issue correctly, replaced the needed part right then with one he had on his truck, and had the house cooling back down in no time! He explained what was wrong clearly and what to look for again in the future. Great to work with Robbie and will absolutely be calling him again if we have any other HV... read more
ProTech Heating and Air has a 4.9 star rating with 64 reviews.
ProTech Heating and Air is open now. It is open 24/7.
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