ProStar Plumbing & Heating

Courtney Tario 

on Google

7 months ago

We had an incredible experience with ProStar Plumbing. Our newly renovated basement flooded four times in July due to a failing sump pump and high groundwater. We collected quotes from $2,000 to $50,000 for fixes and “preventative” work. Shawn brought us back to reality—he walked us through the problem, explained why we didn’t need a big overhaul, and showed that replacing the sump pump would solve it. ProStar was efficient in getting us booked, even with our rotating shift schedules. The technicians worked expertly and qu... read more

Kelly Morrison 

on Google

2 months ago

Had the furnace go out in -30 (of course) and pro star had a guy out within 2 hours. Darcy was his name and super good guy. Gave me a furnace 101 which was helpful. Didn’t try to sell me on a full replacement but agreed it was time. I appreciated the non pushy sales behaviour. Got me into a new (better) furnace and the installers were super good guys. Did a great job and the new furnace has us sitting in the lap of luxury. Give Darcy a raise the guy is fantastic. 

Angela Jacobson 

on Google

3 months ago

I had such a great experience with ProStar Plumbing. The customer service was wonderful right from my first call. Tyrone responded in less than 2 hours and had the repairs completed immediately. He was professional and explained everything clearly. I will absolutely use this company again. 

George Leonty 

on Google

4 months ago

Our experience with Prostar couldn't have been better. After our initial call we had an appointment with Darcy to inspect our faulty water heater the very next day. Darcy was very knowledgeable and friendly and after doing an inspection provided us with repair and replacement options. He took the time to explain everything clearly and answer any questions we had so we could make an informed decision. Three days later the team arrived to remove the old water heater and install the new one and also fixed a couple other small p... read more

Richard Melling 

on Google

3 months ago

Had an incredible experience with ProStar. I was able to get my hot water system issues identified and then get a brand new system installed all within the same day. Big shout out to Tyrone, Shawn, and Rob for identifying the root cause then to Darcy and his team for getting the new tank installed and working in no time.