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ProSource of Grand Rapids
- Flooring
- Wyoming, MI
About this business
ProSource of Grand Rapids is the product source for trade professionals and their homeowner clients looking to complete a flooring, kitchen, or bath remodeling project. Housing everything in one location, ProSource offers the best products and materials in the trade industry and has helped local trade professionals and their homeowner clients exceed their home improvement goals. We'll help you stay within your budget with low wholesale pricing, and our digital project management tools provide you with 24/7 support. Plus, you... read more
Location details
1575 Gezon Pkwy SW Suite A, Ste a, Wyoming, MI, 49509, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 7:30 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
We have utilized ProSource for 4+ renovation projects in combination with JLM Home Solutions as our contractor (who I would also recommend). We worked with Janet E. each time and her customer service, prompt communication, design expertise, budget consciousness, and attention to detail we’re all phenomenal. We would highly recommend her interior design advice!
Over the past many months, we have had no flooring in main portion of our kitchen and bathroom. We have been waking on the sub flooring since Valentine's Day. Our insurance company and repair company for many months, offered delays, mishaps, mistakes, and lack of communication. The only source of moving forward and help was ProSource- Jode Miltner. She was in constant communication, helped us find good products, helped us envision the flooring in a kitchen space, answered all of our questions, contacted the the repair people... read more
Update: Ownner/Rep has still not resolved or followed-up on the situation. We did have one good conversation that I initiated but no resolution found. He is no longer replying to questions. I’ve had good experiences in the past using my own installer and enjoyed the cost savings at this location. I would just caution you about the “what if” factor. I have an installer of LVP flooring now not returning my calls. The manufacturer is saying our flooring issues are due to installation. Installer is saying it a manufacturer issue... read more
Quoted for a floor and strung me along for days saying they could have the floor delivered within a week and they were working on the price, only for them to come back with the same price and saying now the floor is weeks out. Waste of my time, don't waste yours.
I’ve had good experiences in the past using my own installer and enjoyed the cost savings at this location. I would just caution you about the “what if” factor. I have an installer of LVP flooring now not returning my calls. The manufacturer is saying our flooring issues are due to installation. Installer is saying it a manufacturer issue. No one is taking responsibility for the floor defects I’m walking on every day. If you can afford it, go with a company that will stand behind their reputation.
Frequently asked questions about ProSource of Grand Rapids
How is ProSource of Grand Rapids rated?
ProSource of Grand Rapids has a 4.5 star rating with 41 reviews.
When is ProSource of Grand Rapids open?
ProSource of Grand Rapids is open now. It will close at 7:30 p.m.
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