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Proms & Promises
- Men's Clothing
- Kenmore, AR
About this business
Location details
17455 68th Ave NE, Kenmore, AR, 98028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Unfair Criticism of This Business! – I have done business at Proms and Promises three times and NEVER experienced any of the things I'm reading from these "Brides." It IS a smaller shop, and it IS full of HIGH-END DRESSES!!. People should treat the dresses as such!!! My Goodness!!! I've seen the way some young women act when they go through dresses at shops, such as David's Bridal, throwing them on the floor and walking on them, also leaving lipstick and makeup stains on dresses with a who cares attitude! I'm sure this small... read more
Business response:
Cramalot, thank you so much for your business and thank you for this review. It really helps to know that there are people out there that understand what it takes to run a small business in today's world.
Have to agree with the others – Recently I went in to purchase a prom dress. Found a beautiful gown, but it was $500.00. Went ahead and purchased it and had Betty do the alterations. First, we were told they would contact us when they were ready for us to come in for measurements....1 week before prom and still NO call. The dress had not been touched and when Betty was questioned we too, like the others, were made to feel like it was our fault! I was told that the dress was not finished, and I then told Betty how it could po... read more
Business response:
It is usually the clients responsibility to call and make her appointments.Again, sorry for your bad experience, And I do apologize if I get to my store and people are waiting in the parking lot for me. And I just want to say thank you for your business and your review, I only wish you would have expressed your opinions to me in person so that maybe I could have done something about it.
i just want to say sorry for the reviews some of the people have wrote and they have bin taken off.. there are no bad rewivews from me or anyone in my group.. im sorry
Business response:
thank you
WE MAY HAVE OUR DIFFREANCES – I would like to be honest here. I went to Proms and Promises and personally had a bad experiance. I don't really want to say what the experiance was. I felt I was talked down to and disrespectful. Betty felt She was nice to me. I guess her and I do not see eye to eye. When one person tell you that you cant try on the dress cause it doesnt look right or dont pull them out to look at them slide them when the racks are stuffed I can't really see the dress that way. She snapped that she didn't want ... read more
Business response:
Again, this is from the same group of people. (l) My merchandise. (2) if I see that it is being mishandled, I have the right to make a reasonable request or suggestion as to how it should be handled. (3) If a gown isn't going to fit your size I do not have to let you try it on and take the chance of damaging the gown. (4) Whatever gown you took someplace else has nothing to do with my Business since you did not purchase it from me nor did you ask me to alter it for you. (5) Since you are not doing business with my Company, w... read more
"Tears of Truth" – My bride to be went to P&P with her close friend who is also getting married a few months before us to look at wedding dresses and bridesmaid dresses. From the moment they walked into the store until the time they left they were glared at and verbally assaulted by this woman who swears she has done no wrong. I had to hold my bride to be as she broke down into tears recalling her time there. This was suppose to be a great time for her and her friend because they are both getting married and now they have be... read more
Business response:
To any person reading this review, This is a Cyber Net Bully attempting to CONDUCT AN INTERNET SMEAR CAMPAIGN against my Business. They are posting irresponsible, malicious and harmful communications, claiming that that was their experience with my business. These people were in my store for a routine alteration, one of them became very combative everytime I didn't agree with her (not my Client) and as a result this is what you are reading. They had to be threatned with involving the police to have a gown that did not belong... read more
I was so happy and my daughter looks like a princess! – My daughter and I have been shopping here for years and continue to be amazed at the selection and the service each time we come. The owner, Betty is the kindest and is a sincerely caring woman. She is an absolute magician how she works with both mothers and daughters to make their day so special and absolutely perfect. The most gorgeous dress, making it fit just right, pressing it and finishing with a smile. Betty you are awesome, Thank you!
Business response:
Susan, thank you for your business. I really appreciate your loyalty, Betty
Disappointed – Ladies, don't bother coming into this store. The owner is unprofessional, not helpful and has poor customer service skills. She will blame you for her mistakes. My dress came in completely in the wrong size due to her measurements. She blamed me said that i asked for a smaller size and then went on to say that its because i gained weight. There are way better places to go for purchasing your wedding dress or prom dress. I experienced exactly what the other negative reviews have said. This is just my opinion an... read more
Business response:
Dear Anonymous, so sorry you don;t have the courage to publish your real name. I am pretty sure I know who you are, and you and I both know exactly why you are publishing this comment. You didn't win in court so you think you can get to my business this way. I remember that your Fiance' threatened to ruin my business and I guess this is how dishonorable situations are handled. Good Luck in your future According to the rules of this game, the Business is supposed to be nice and offer something to please the disgruntled client... read more
Betty was Amazing – After going out to every formal wear boutique and bridal shop in the greater northwest over the span of four days, Proms & Promises was the only place that had enough of my size (which ranges from 0-4, depending on the designer) so that I could finally have a selection to find the right dress for me. Betty was attentive, helpful, and very friendly and even held the dress the entire day while we looked around at other stores but nothing compared. I would definitely recommend this boutique.
Business response:
Thank you so much for your appreciation of my business, Betty
Unprofessional, disappointing – We purchased our daughter's wedding dress from P & P at a bridal show in January 2008. Alterations and cleaning were supposedly included in the sale price. The first fitting was done on August 10; the second/final fitting was scheduled for September 2, three days before the wedding; Betty, the owner, would not make the appointment any sooner than this. Upon arriving on September 2, no alterations/hemming/cleaning had been completed. Betty worked for the next two hours, but was never able to ma... read more
Business response:
Same Client as in the previous response, my remark is exactly the the same, They got all of their alterations for free since I could not accomplish the Brides last minute change to her gown and after exlpaining to the Bride and with her approval, I left it available for the next alteration place to easily get into the gown to fix it all of this with the brides approval. This alterations expert that they found had the audacity to call me and rake me over the coals and make a big deal out of what was meant to be a courtesy. An... read more
Frequently asked questions about Proms & Promises
How is Proms & Promises rated?
Proms & Promises has a 1.8 star rating with 29 reviews.
When is Proms & Promises open?
Proms & Promises is closed now. It will open tomorrow at 9:00 a.m.
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