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Prolube

4.4

About this business

Prolube is the number-one stop for all of your oil change needs. Conveniently located in the heart of Wilmington, N.C., we specialize in oil changes. With over 14 years of experience and three convenient locations, we are confident we can meet your needs! We also provide emissions and safety inspections. With Prolube, you can expect to receive the same service and great treatment at all locations. The best part is you don t have to leave your car to get your oil changed; you can sit in your car! But if you wish to leave your... read more

Location details

6940 Market St, Ogden, NC, 28411, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.4192 reviews
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Jenny H.'s profile image
8 years ago

Went in for inspection, was told I needed new power steering pump before it would pass. They charged me a portion of the inspection fee and told me to return after I got a pump and they would finish the inspection and I'd have to pay the remaining balance. Took my vehicle to Wilmington Auto and Tire for the power steering pump- upon inspecting my vehicle they told me that a pump was not needed, they had no idea why pro lube didn't pass me. So basically I wasted 25 dollars at Prolube for an inspection that didnt pass and was ... read more

Caroline L.'s profile image
Caroline L. 
8 years ago

Eddie and his crew went above and beyond to help me get my car taken care of and for the best price! They are also fun to be around so it made a usually dreaded chore a lot less painful���� Thank you! 

Jamie C.'s profile image
8 years ago

Most wonderful staff, I stopped in about a month ago with my husbands truck and I was more than pleased with the service I received, the manager Eddie was very polite and honest and more than thorough with details as to what they were going to do for me. They got me in and out of there in perfect timing. I will continue coming to this location. More than pleased!!! 

Steve M.'s profile image
9 years ago

Went to Pro Lube 4 for oil change yesterday when I got home found they charged my debit card twice. Called business and left message, no reply. Called their customer service no reply. Went to the business this Morning and manager said there was Nothing he could do. What a Rip off, filed a complaint with My bank about the unauthorized transaction. This is not how you should do business. Called customer service for Pto Lube three times and stl no reply. 

Krissy H.'s profile image
9 years ago

This place can't keep business because they suck at everything they do. I have literally seen people walk out of this place mad everytime I'm in there. This time they screwed me over. I WILL Not ever go back and will most definitely will tell everyone i know in Odgen area not to go and waste there time even on an inspection. 

Lisa K.'s profile image
9 years ago

Take all our cars for oil changes and state inspections. Great guys, tell it like it is!! 

T W.'s profile image
9 years ago

This shop is the worst ever and I will never return! I went there for several years to get inspections with the same vehicle and it always passed. I go back this time and the morons who can't even spell right made up a thousand reasons why they wouldn't pass my inspection. They lied about most of the reasons and made up the rest. For example my parking brake and wipers work fine and so did the light I just replaced the day before I went there. They overcharged me by $13 for an inspection that I got the same afternoon and was... read more

Jessica L.'s profile image
Jessica L. 
10 years ago

These are great guys, with a great reputation. They make sure your car is safe and legal before they let you leave the shop. Unfortunately the guy below just couldn't handle the facts. I, for one, appreciate the honesty, and have personally seen them guide a friend through the steps to fix an issue before it gets worse. REAL service for REAL people. 

Brent S.'s profile image
13 years ago

I have used Prolube for over a decade and have always been satisfied with their service and staff. Whether it is their 17th St location, Market St., or College Rd., I have always been treated courteously and with respect. Prolube has always been able to get me in and out with hardly a wait, and you don't even have to leave your car! With Prolube's help, my last car got to 350,000 miles and my current vehicle has 167,525 miles. They are doing something right! 

Frequently asked questions about Prolube

How is Prolube rated?

Prolube has a 4.4 star rating with 192 reviews. 

When is Prolube open?

Prolube is open now. It will close at 6:00 p.m.  

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