ProHealth Physicians of West Hartford

Island girl B. 

on Birdeye

a year ago

They are horrible. I went to the ER a month ago. My pharmacy notified me that my doctor denied the request to refill my Rx. The doctor’s office never called with an explanation or request that I make an appointment for a visit….. absolutely no common courtesy or decorum. 

Anna G. 

on Birdeye

2 years ago

This place is so dysfunctional. Providers spend less than 10 minutes with you, If you’re lucky. I’m having gallbladder pain and rather than order a stat ultrasound and bloodwork they told me “sorry a lot of our docs are on vacation you’ll have to go to the ER.” Really contributing to driving up healthcare costs in the Us, good job!  

Sheila B. 

on Birdeye

3 years ago

As usual a very pleasant appointment.. From initial welcome at front desk to the very capable care of Patrene Rhoden APRN.. She is extremely knowledgeble, caring and helpful,  

N. 

on Birdeye

4 years ago

If there ever was a medical institution that was run like an assembly line, this would be it. Staff, when meeting with you show compassion but out of sight is out of mind. There is no relationship that is ever established between patient and doctor, that is if you are ever seen by a doctor. Each staff member plays a specific role and due to this nature is limited in their field of assistance. Most recently received a call from a staff member with an update, made the mistake of asking questions in which case I discovered I... read more