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ProHealth Medical Clinic
- Healthcare
- Toronto, ON
About this business
Location details
1100 Sheppard Ave E Suite 403, Toronto, ON, M2K 2W1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Called multiple times and you know what it’s funny that they use fake telephone automated system. Was in queue and then I’m first in queue and then back to second in queue and after like 30mins it tells me they are having higher than normal call volume. Welp, what can I say. The one-page website is also poorly built…
Dr. Hsu does not approve prescription renewals in a timely manner. Apparently, he only comes into the office once a week, which makes renewals difficult, as my pharmacist requires a response within three business days for online renewals. For the past three years, every three months, I have to call the medical clinic to coordinate with them.
Great clinic. I like that the secretaries at the front listen and care. I see other patients in the waiting room get impatient and are rude to the staff workers and I think these people should just be grateful that the doctors and staff here are trying to help. They should be lucky they even can find a family doctor in this time of shortage. I think you should put up a sign in your waiting area. I see other clinics write this: “Verbal abuse towards staff in this office will not be tolerated. We see many patients and are work... read more
Gave me a scheduled date/time for an appointment and then supposedly called me to cancel, didn’t leave a voicemail or anything. I went all the way there and they weren't even open that day. Waste of time. They do not care about the patient!!!
I have been seeing Dr. Hsu for more than 10ye years now, and I couldn't ask for better family doctor. They are always professional, compassionate, and take the time to really listen to my concerns . The office is well run, and the staff is friendly and accommodating. And I feel very fortunate to be under their care.
Frequently asked questions about ProHealth Medical Clinic
How is ProHealth Medical Clinic rated?
ProHealth Medical Clinic has a 3.3 star rating with 70 reviews.
When is ProHealth Medical Clinic open?
ProHealth Medical Clinic is closed now. It will open at 9:00 a.m.
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