Progress Speech & Language

Leanne Vasquez 

on Google

a month ago

I am the aunt of a child who received services at Progress Speech and Language. I am writing as a witness to share how the front desk experience with receptionist Teresa, has been consistently unprofessional and inappropriate. On multiple occasions, Teresa ignored us at check-in and check-out because she was talking on her personal phone or sometimes because she is chatting with others. She always makes us wait without acknowledgment, and when we did approach the desk, she was visibly irritated and made rude facial expressio... read more

Lindsey Benitez 

on Google

a month ago

I am writing to formally share several ongoing concerns regarding the front desk experience at Progress Speech and Language. While our daughter has formed a strong relationship with her therapist and has made noticeable progress, the unprofessional conduct at the front desk—particularly involving your receptionist, Teresa has created an increasingly uncomfortable and upsetting environment for our family. From our very first visit, the initial impression was disappointing. The waiting room was noticeably dirty, and there was ... read more

Min Ae Chung 

on Google

7 months ago

Unethical and uneducated practice. My child woke up with high fever and I called them as soon as they are open to let them know we won’t be coming in. They said I will be charged for “no show” since I didn’t give enough notice. My courtesy call costed me a no show fee. They said I need a doctor’s note if I don’t want to be charged. This is an uneducated and unprofessional policy since most viral infections resolve within 5-7 days without any treatment and by going to a doctor’s office while having fever, you are likely to sp... read more

Atenas Keeley Gomez 

on Google

a year ago

I am so happy we found this clinic!! When my son was 2.5years old he had probably only 2-3 words when we started this journey. However, Miss Gayle and Mr Jaison (speech pathologist) were the best team that son had during this journey, he went from 2-3 words to almost 350+ words!!! (Now he talks all day) Thank you so much for your hard work and dedication Miss Gael and Mr Jason I will always be grateful to have you in our lives. 

Maritza Duran 

on Google

2 years ago

I love bringing my son to Progress Speech & Language. Ms. Julie has helped my son make so much progress with his speech in the last 8 months. I'm very grateful for this center.