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Professional Restoration Services
- Damage Restoration
- Apex, NC
About this business
Location details
2003 Schieffelin Rd, Apex, NC, 27502, United States
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(Update) After the matter was escalated to management, Michael handled the remaining billing concerns professionally and helped bring the matter to a reasonable resolution. The insurance company later reviewed the relevant communications, provided a full breakdown of the claim amounts, and ultimately confirmed that my understanding was correct regarding the required documentation, responding, “That is correct.” Because of Michael’s handling of the matter, I decided to keep my rating at three stars rather than lower it furthe... read more
Brent and his team member Taylor have been absolutely fantastic to deal with. Brent deserves a gold star for attitude and commitment to his profession !
I have to sincerely commend Patrick for his attentiveness, valuable information, and hard work throughout the restoration of our home. I am especially grateful for your support and dedication through every issue that arose during the reconstruction process. Your care and guidance are exactly what is needed when navigating through an unexpected disaster. From coordinating repair services to assisting with the insurance process and advocating for additional funding for areas that were initially left out, your persistence made ... read more
Drew with PRS answered my after hours call and was onsite in less than 30 minutes. Walked my wife and I through the process step by step. His candor and professionalism completely put my family’s mind at ease in the middle of an extremely stressful water leak. Very appreciative of the whole staff for the fast response and sincere professionalism. Edit: Adding in appreciation for Cody as well. He was our project manager who helped during the entire rebuild process. Regardless of what came up he was responsive and professional... read more
I had hoped to finish this process on a positive note, but several issues have added up. The process is still ongoing, so I may update this review. The actual repair work was generally fine. However, after completion, I found several billing items that did not appear to match the work or materials provided, so I had to review the estimate and project photos myself. Communication had generally been reasonable, but became noticeably more rigid once I began asking specific questions about the final billing, even though I had fo... read more
Frequently asked questions about Professional Restoration Services
How is Professional Restoration Services rated?
Professional Restoration Services has a 4.9 star rating with 427 reviews.
When is Professional Restoration Services open?
Professional Restoration Services is open now. It is open 24/7.
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