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Proactive Behavioral Services

2.4

About this business

Professional Counseling-Therapy-Psychiatry for Children, Teens, Adults, Families, Couples. 25 Healthcare providers. 

Location details

1644 Colonial Pkwy, Palatine, IL, 60067, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.49 reviews
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Jodi Lawlor's profile image
Jodi Lawlor 
on Google
a year ago

I love my therapist but I have no words to describe how rude and incompetent the front office staff is. One example is I got an email Bill I paid it got a receipt and I checked my online banking it was there in 5 hours later I got another bill asking me to pay not to mention the one interaction I had with them they were terribly rude and incompetent no wonder there are so many one-star reviews 

Zach B's profile image
Zach B 
on Google
2 years ago

been going here for over a decade. getting ahold of these people is like pulling teeth now. and when you finally do reach someone, they are rude in the front office. they make you feel like a burden. my anxiety actually goes up when attempting to call them. not good for my mental health. 

Jacquelynn Johnson's profile image
Jacquelynn Johnson 
on Google
2 years ago

I have been with this practice for over 10 years. If it wasn't for my psychiatrist I would have left a long time ago. The women at the front desk are so rude, talking to them is a horrible experience. They have yelled at me, refused to refill medication. It feels like I have to beg for someone to be nice and even that turns bad. I don't leave reviews as I think most people are just having a bad day. These ladies do not belong dealing with people that are mentally ill. It just is not right. Read the other reviews this is defi... read more

Ramona Hall's profile image
Ramona Hall 
on Google
2 years ago

These guys are awesome! They have been very helpful to me working through some tough times. Highly recommended. 

Hope R.'s profile image
Hope R. 
on Google
2 years ago

Called as a first time patient, receptionist was so rude that it made me schedule with a completely different place. Clarity Chi was much easier to work with. You guys need to fire your receptionist for real 

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Frequently asked questions about Proactive Behavioral Services

How is Proactive Behavioral Services rated?

Proactive Behavioral Services has a 2.4 star rating with 9 reviews. 

When is Proactive Behavioral Services open?

Proactive Behavioral Services is open now. It will close at 6:00 p.m.  

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