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Pro Pools

4.2

About this business

Pro Pools LLC provides pool repairs, pool services, above-ground pool installation, leak detection, vinyl liner installation and replacement to the Tri-State area. As of January 2021, Pro Pools LLC, was bought by Ryan Suter and his wife, Katie. Ryan has been an employee with Pro Pools LLC since 2013. Ryan has over 25 years of experience as a certified pool operator. We are committed to serving the Tri-State area. 

Location details

325 E Wilson Blvd, Hagerstown, MD, 21740, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
4.2148 reviews
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Keri St.Clair's profile image
Keri St.Clair 
on Google
5 months ago

We had some wrinkles on the bottom of our inground pool. Propools came out and did fix the problem but when they left I noticed a wrinkle that was still there. Called the office same day to let them know. I know they were booked and probably couldn't get back to it right away. We emailed Kathy and she said she would get back to us about it. Couple weeks later we emailed back because we hadn't heard anything. Apparently they didn't remember but I had emails to confirm. Kathy then again said she would look at her emails and ge... read more

Bill Jones's profile image
Bill Jones 
on Google
5 months ago
Gary Burgett's profile image
Gary Burgett 
on Google
6 months ago

They say its the best pool cover.But they send you a piece of crap. Black edging falling off and eyelets falling out. only had 3 days, even sent picture, won't return? Don't buy here. Talk to owner, he said. Talk to warranty, great guy, huh? Stands behind his product, ha ha. That's how they treat their customer. Again buy somewhere else. 

Laura Parker's profile image
Laura Parker 
on Google
7 months ago

They have been servicing my above-ground pool for several years, and I have taken their advice. I have had the best pool seasons with their advice and instruction on how to operate it, mostly on my own with professional assistance. Call me at the last minute. Even when I make mistakes, I love them. 

Ronald Bowsher's profile image
Ronald Bowsher 
on Google
9 months ago

I had Pro Pools come and open my pool like I did last year. My bill was double what it was last year but I wasn’t given notice that because of new owners the price had changed drastically. I also asked to have my pool light bulb replaced. They came out without a new light bulb but took the light fixture out anyway and charged me $99 for literally nothing. I received a quote to replace the pool light and it was $2,000. I purchased an LED fixture from Amazon and replaced it myself and it cost me $50 and 30 minutes. I now have ... read more

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Frequently asked questions about Pro Pools

How is Pro Pools rated?

Pro Pools has a 4.2 star rating with 148 reviews. 

When is Pro Pools open?

Pro Pools is closed now. It will open tomorrow at 9:00 a.m. 

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