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Pro Automotive Repair, Inc.

4.6

About this business

Auto & Light Truck Repair, Mass State Inspections & D.O.T Inspections, Including Tractor Trailers, AC Service, Alignments, We also fill Propane Tanks, Easy Access for motorhomes to be filled with propane, Also sell slightly used cars DeNardos Auto Sales and much more 

Location details

979 Southampton Rd, Westfield, MA, 01085, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.6171 reviews
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Mary's profile image
2 years ago

Conflict of interest? My husband has gotten several inspection stickers for his truck at Hyders. It is sometimes a long wait because not many places inspect large trucks. They rejected the truck once and tried to sell the job of upper and lower ball joints. My husband bought the parts to repair it himself and found out that the upper and lower ball joints were fine but it needed a Pitman arm, which Hyders never mentioned. He did the correct repair, returned to Hyders, and it passed. He hasn't been back since. 

Nancy Long N Freyaldenhoven's profile image
Nancy Long N Freyaldenhoven 
recommend  Recommended
4 years ago

I watched them work a few times, in harmony. Quickly, nicely. The employees work very well together, they coordinate rides for customers with no waiting, pay attention or you can't keep up. They're truly good. 

Colleen H.'s profile image
Colleen H. 
4 years ago

Fabulous service, no surprises, helpful and friendly always. We won't take our vehicles anywhere else. Thank You! 

Matthew Wengert's profile image
Matthew Wengert 
recommend  Recommended
4 years ago

About a month ago my front brake caliper seized up. I called Pro Automotive to have them look at my suv, they were able to schedule an appointment right away. Not only was my car fixed within a day, Lisa went out of her way to find the best prices/parts to repair my car. I have been taking my cars to Pro Automotive for many years and will continue to do so! 

Business response:

It was our pleasure to get your car back on the road fast and safely, Matthew. We'll make sure Lisa sees these kind words, and our entire team -- including her -- are always here if you need us down the road. - John 

Clancy Kaye's profile image
Clancy Kaye 
recommend  Recommended
4 years ago

Best shop hands down. Honest and trustworthy!! I would go nowhere else. 

Beth Mcalpine's profile image
Beth Mcalpine 
recommend  Recommended
4 years ago

I highly recommend PRO Automotive, I will not go any where else. From the start of the transaction to the finish, Lisa and the mechanics, are there to educate, as to what the problem is, and how to safely correct it. I have had to look at my statement twice at times, not because it was costly, but, I expected to pay a lot more. Thank you everyone at PRO Automotive, you keep me safe and sound. 

Business response:

Beth, we're proud to help our community stay safe on the road, and part of that is making sure we ask all the right questions and answer any you may have as well! Our team is always happy to lend a helping hand to a neighbor like you. If there's anything else we can help you with, don't hesitate to come back in! -John 

Lynzie Hawley's profile image
Lynzie Hawley 
recommend  Recommended
4 years ago

stayed open fee minutes late to accommodate me coming from work. I've never had a business treat me so well ! 

Christa Blair's profile image
Christa Blair 
recommend  Recommended
5 years ago

My first visit to Pro Automotive was amazing! I was greeted with a smile as soon as I stepped through the door and the receptionist was very kind and quick to get my information in and my car inspected. The service was incredibly quick, I was in around 3:55 and out at 4:12. There were a couple suggestions for future safety needs but no pressure at all. This is going to be my new go to shop for my automotive needs! 

Ashley Goodyear's profile image
Ashley Goodyear 
recommend  Recommended
5 years ago

Quick professional service! Super fair pricing! A+ highly recommend!!! 

Frequently asked questions about Pro Automotive Repair, Inc.

How is Pro Automotive Repair, Inc. rated?

Pro Automotive Repair, Inc. has a 4.6 star rating with 171 reviews. 

When is Pro Automotive Repair, Inc. open?

Pro Automotive Repair, Inc. is open now. It will close at 5:00 p.m.  

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