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Pro 1 Automotive

4.6

About this business

Repairs and Services on Gas and Diesel Vehicles, Smog inspections and DMV Registrations on Gas and Diesel vehicles, NO APPOINTMENT REQUIRED We are a full service shop, AAA approved and a Napa Elite AutoCare Center. All repairs are covered under a peace of mind Nationwide Warranty. 

Location details

945 Terminal Way, Reno, NV, 89502, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.6479 reviews
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Melissa Mendji's profile image
Melissa Mendji 
13 years ago

Great Auto Repair Place – The waiting room is clean. The staff is efficient and nice. The work done on my car was excellent. I will be back!! The technicians really know what they are doing. Don't hesitate to check them out for major repairs or maintenance. 

Deputy Dawg's profile image
Deputy Dawg 
14 years ago

Excellent! – I brought my Subaru in because it wasn't running quite right, was due for an oil change and the driver's side headlight was out. Larry took it in and let me know a few hours later that it was ready to go after changing the oil, replacing the headlight, cleaning the fuel injector, and replacing the spark plugs and wires. When I went to pick the car up, they even showed me the faulty parts that had been replaced. I started it up, drove off, and was amazed at how much better my car ran. Ricky and the team at Pro 1 ... read more

Gregg L's profile image
14 years ago

I have used Pro 1 Automotive since 1986 when the company I was working for used them to maintain their fleet of trucks. I saw how well they treated the company trucks and what a bunch of great guys they were so I started taking my vehicles to them. I am a geologist and my work takes to the remotest most difficult areas to reach in the western US. I need a reliable and dependable vehicle to get there and get back no matter what I encounter. Ricky, the owner, and his crew at Pro 1 have done that for me, my wife and my daughter... read more

labguys's profile image
14 years ago

I replaced timing belt there, they would not allow me to use Ford timing belt, they insist on using the OEM aftermarket one. They charge over 700$ for timing belt, water pump. I complained to BBB, they don't care. They are very expensive. The point is the belt just last 40k miles, and then broke. They told me it can last at least 60K miles. Damn it. Never go there! 

thatnameisalreadyinuse's profile image
thatnameisalreadyinuse 
14 years ago

part swappers – Part swappers, that's what they are. They swap parts until you stop complaining, in the mean time, they charge you for both the labor and the parts. They replace parts that do not even need replacing. I filed a claim with the BBB, they do not even have the decency to respond to the BBB. The people who leave good reviews, got lucky. I would not trust them with my bicycle. 

computerguytony's profile image
computerguytony 
14 years ago

Honorable Trustworthy – I have been in business in the Reno area for 17 years. I have met a wide variety of people who own businesses in Reno and many of them were not so honorable or trustworthy. Ricky (the owner) is an honorable man and was struck by the last two reviews in such a way that it made me want to go to his shop. Most of the reviews on these websites are posted by someone who has an issue with their service and you never hear from the many good people who have a pleasant experience! I can tell you that I will be... read more

lambo486's profile image
lambo486 
14 years ago

Get a second opinion – I brought in my Impreza for a funny sound coming out of the right front strut area. I was told that I was in need of some new struts. The quote for new struts all around came out to be about $1400 dollars. Reasonably priced, struts being a big job. My car has 60,000 miles on it, they told me that although its not a lot of miles the car, its 10 years old and needs new struts. So I went ahead and got them. In the end its was $1700 because the car also needed a camber adjustment kit. It was done in a reas... read more

4anonymous's profile image
4anonymous 
14 years ago

If you like to throw away money and time, then go here – I would first like to start by saying that I never give bad reviews. I let the business fix the problem, and use the business again and again. Unfortunately, this has backfired on me. Let's just say, if I could give them negative stars, I would. 1 star is being way too generous. My history with Pro 1 goes back 2 years. I only went back because I felt that I should support my local business, and because my husband insisted that we keep coming back, after all, they alway... read more

sian s's profile image
15 years ago

Awesome!!!! – All I need to say is AWESOME!!!!!!. I have 100% trust in those guys. Also very clean and neat. 

Frequently asked questions about Pro 1 Automotive

How is Pro 1 Automotive rated?

Pro 1 Automotive has a 4.6 star rating with 479 reviews. 

When is Pro 1 Automotive open?

Pro 1 Automotive is closed now. It will open tomorrow at 7:30 a.m. 

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