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Prisma Health Family Medicine–Ballentine
- Irmo, SC
About this business
Location details
1079 Dutch Fork Rd, Irmo, SC, 29063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great practice! MyChart makes it super easy to schedule, fill out pre-appt docs, check-in, and any follow-up communication/results. I was in and out super quick for both of my recent appointments and I appreciate the attention to detail. Super nice staff, including front office, nurse, and NP!
Went for my annual this morning. The lady that checked me in was very nice and displayed customer service. When I first walked up she was on the phone, but asked the person if they would mind holding for just a moment while she checked me in. When she went back to the patient on the phone, she apologized for the hold and carried on assisting them. Small things like this are missing from a lot of places. I was promptly brought to the back and assisted by another lady who was equally pleasant and helpful. I saw Gretchen Kaune,... read more
I had my first appointment at Prisma Ballentine today, I walked in and spoke with McKenzie who was beyond welcoming and respectful. I sat down in the waiting area when I was greeted by Dr. Baker's nurse just moments later. Dr. Baker was extremely knowledgeable and understanding regarding my concerns. I'm extremely grateful for today's visit, and will be switching our family over to Prisma Ballentine!
Was 12 minutes late always receive 15 minutes Grace period before and was told I was put down as a no-show,, And it was told to me very rudely
Poor customer service. I was paired with a PA. She was not a fit for me, was not knowledgeable enough to handle some of my complex issues. In fact, she prescribed me a medication that was contraindicated for another I was on. When I asked to switch to an MD in the practice, they let me know they have a policy that doesn’t allow patients to switch, regardless of patient-provider fit. So rather than switch me to a physician, they’ve lost our whole family’s business.
Frequently asked questions about Prisma Health Family Medicine–Ballentine
How is Prisma Health Family Medicine–Ballentine rated?
Prisma Health Family Medicine–Ballentine has a 3.1 star rating with 65 reviews.
When is Prisma Health Family Medicine–Ballentine open?
Prisma Health Family Medicine–Ballentine is closed now. It will open tomorrow at 7:00 a.m.
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