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Priority Quick Lane Tire & Auto Center
- Automotive
- Norfolk, VA
About this business
Location details
3420 N Military Hwy, Norfolk, VA, 23518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I scheduled an oil change appointment for 12:15 on a Tuesday. 2 hours after my appointment, I asked for my keys back at 2:15PM because my Bronco was still sitting where I parked it at 12. There is nothing quick about this place.
I tried to give Priority a chance at redemption since they're my home dealership after previously having poor customer service. They FAILED & didn't give 1 hoot about my safety. I bought a $300 battery in October 2023 just a year after purchasing my vehicle. They told me it had a 3 yr warranty. It failed this morning. Priority even sent me a video diagnostic stating the battery was swollen & too dangerous to drive due to overheating. She recommended replacement. Kevin called me & said since it charged up it's fine. I pressed... read more
I have a 2007 Mustang that needed a State Safety Inspection.This review is Appreciation for Tiaunna their Service Advisor.The emergency brake cable was broken.So the vehicle failed Inspection.Tiaunna worked with Priority Ford to get the part ordered and maintenance started so everything could be done.Customer Service is doing more than what's expected.With the extra effort this was a pleasant experience.
i’ve had my care for 4 years and suppose to have priority for life i’ve had to take my care other places for services this morning i called and was told that i could bring my car in for inspection so i get a coworker to follow me to drop my vehicle off and they tell me they need to keep it over night for an inspection now what kinda of foolishness is this i work two jobs and this is my only transportation why will it take overnight for an inspection and then i wasted my gas and my coworkers gas because im not able to leave m... read more
Top quality team of service advisors! Very polite and professional cast of team members! Thanks Lauren and team for making my visit fast and efficient!
Frequently asked questions about Priority Quick Lane Tire & Auto Center
How is Priority Quick Lane Tire & Auto Center rated?
Priority Quick Lane Tire & Auto Center has a 3.9 star rating with 208 reviews.
When is Priority Quick Lane Tire & Auto Center open?
Priority Quick Lane Tire & Auto Center is closed now. It will open tomorrow at 7:00 a.m.
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