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Priority Lexus Newport News

4.4

About this business

Priority Lexus Newport News in Newport News, VA is proud to be an automotive leader in our area. Since opening our doors, Priority Lexus Newport News has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the CAR BUYING PROCESS as quick and hassle free as possible. If you would like FINANCING OPTIONS and you are in the market to purchase a new Lexus or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit,... read more

Location details

12831 Jefferson Ave, Newport News, VA, 23608, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.4566 reviews
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Brenda M.'s profile image
Brenda M. 
8 months ago

Priority Newport News posted a beautiful 2023 ES 300h Luxury with all my amenities. Our dilemma was the car was in VA, and we live in TN. This was the first time we purchased a car online, sight unseen, without a test drive and within another state. This was a lot of unknowns for any cost. However, we put our faith in God and prayed there are still good human beings that worked in car sales. Jelani (Jay) Gaynor was the perfect God-sent person. He was very professional and personable that made us very comfortable with the... read more

Guru3QZZ7's profile image
Guru3QZZ7 
4 years ago

Very helpful and informative. Showed interest in our search, with followup! 

Guru3QZZ7's profile image
Guru3QZZ7 
4 years ago

Very knowledgeable, professional and informative. Thanks for the followup. 

Charles's profile image
Charles 
4 years ago

The experience is good. The rep was nice and the service was great 

edhguru's profile image
edhguru 
5 years ago

Matt Perez is the BEST!! Great customer service and customer experience I’ve ever had!! 

Chaya Sambo's profile image
Chaya Sambo 
recommend  Recommended
5 years ago

It good service. All people there are so nice. 

Chase Thresher's profile image
Chase Thresher 
recommend  Recommended
5 years ago

Matt Perez and his team were awesome and honest during my process in purchasing a Lexus. He was communicative, respectful, and very helpful in taking out some of the fees and costs. Was able to find a reasonable interest rate for me as well. He also stayed communicative after my purchase, answering any questions I had without hesitation. Hoping the service will be just as good as the customer service I experienced from their sales team and staff. 

Tanya's profile image
5 years ago

The dealer responded by saying that the car was already sold. He stated that he had other cars on his lot. That was all. There was no invitation to visit the lot so anything describing the other cars on the lot. He seemed disinterested. 

Business response:

Tanya, Thank you for contacting us at Charles Barker Lexus Newport News regarding your future purchase. We would love to be able to help with your process. Please contact me directly if I can be of service. Thank you. Thomas Cahoon Charles Barker Lexus Newport News General Sales Manager 757-234-6000 

Jamar Satchell's profile image
Jamar Satchell 
recommend  Recommended
6 years ago

great experience very quick 

Frequently asked questions about Priority Lexus Newport News

How is Priority Lexus Newport News rated?

Priority Lexus Newport News has a 4.4 star rating with 566 reviews. 

When is Priority Lexus Newport News open?

Priority Lexus Newport News is closed now. It will open tomorrow at 9:00 a.m. 

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