Prime Place Apartments

jeffrey p 

on BBB

5 years ago

This is the first review I have ever written, but I felt compelled to let parents know about this property. Our son is a student at Oklahoma State University and lived at Prime Place this year. I also own many multi-family properties in Dallas and know the business well. Our son lived on the fourth floor and moved in last summer after there was a hostage situation in the building and the door from the parking garage to the units had to be pried open and was not able to shut. They never fixed the door, which I found unaccepta... read more

Jeffrey J 

on BBB

5 years ago

I want anyone considering living or supporting a student living at Prime Place to stop and run the other direction. This is a company that will always be remembered for gouging students and their parents during an unprecedented time in our country. They have made no offer to help students and parents and demand all rents and leases be paid and in force through July 15th. What this means at the end of the day is a company that is GREEDY and UNCARING!!!!! 

Tina K 

on BBB

6 years ago

They breached contract by charging a service fee on top of the rent. They only accept payment through their 3rd party payment service portal with has a sir charge for any form of payment. This is not stated in the contract, further more it was introduced mid-lease. if you are paying using ACH then this sir charge is criminal and you are not obligated to pay it. They also give less than 24 hours notice for going into your room for things such as quarterly inspections or the constant construction. 

Jacob 

on BBB

7 years ago

My apartment was absolute filth when I moved in and a lot cleaner when we moved out. They took our deposit ($2,000) by just saying the floor was 'too dirty'. One of our AC units also did not work when we moved in and it took about 3 weeks to get that replaced. Poor business and if you want an apartment deposit back, do NOT sign with prime place.