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Prime Insurance Company

3.4

About this business

Prime Insurance Company is an excess and surplus lines insurance company, specializing in solutions for specialty and declined risks. Prime writes E&S business in all 50 states and is rate 'A' (Excellent) by A.M. Best. Prime is a committed and trusted resource for brokers, agents, and customers. We understand specialty risks and challenging underwriting characteristics. The Prime team evaluates the risk, offers risk management expertise, and provides options for coverage. In addition, our in-house legal team delivers extraor... read more

Location details

1 S Dearborn St Suite 800, Ste 2075, Chicago, IL, 60603, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.424 reviews
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Paul Mills's profile image
Paul Mills 
recommend  Recommended
5 years ago

Have been with this company for many years. Left to go to another agency but came back. Always there when I need them. Started with John Anderson and am now with Cindy Anderson. Thank you for your services !!! 

Krovan Angkor's profile image
Krovan Angkor 
5 years ago

This is horrible insurance company for carrier, high premium, lie about coverage tickets drivers, require collateral and doesn’t give you clear finance statement. They need to investigate by government for their business practices totally is money suckers and rip you off. Fake advertising from their EIB its affiliates broker said cover all kind of bad driver but when claim have been filed and they denied the claim. Rip you off and high premium. I don’t recommend prime insurance at all take your business to somewhere else. 

Jeffery Davis's profile image
Jeffery Davis 
5 years ago

I called your company after 60 days and was told I was owed a balance and I ask why didn't someone called me or emailed me and I was told by the rude lady in your billing dept is not her responsibility to call me. Can you look into this matter of why I can't get the money that is due to me and why your employees are so rude and disrespectful? 

Chloe Welton's profile image
Chloe Welton 
recommend  Recommended
5 years ago

PRIME Insurance Company and it's Agents have helped us to build policies, protect our work and manage our risks better! We hope to continue seeing more developments to the standards of Insuring the Aerial Arts & Dance industry! :] 

Natalia Sodre's profile image
Natalia Sodre 
6 years ago

I have terrible experience of this company , the worst people I ever have a deal with, they don’t have no knowledge of good customer service !!! Especially David Brown Who I have unfortunately work with , almost 2 months keep trying to resolve my situation he never answers the phone, all the time I called customer service trying to get in touch with him and he is all the time and vacation it’s like why he even work there !!! This company it’s a terrible disaster a night mare to have deal with !!! 

Carol Randy McIntosh's profile image
Carol Randy McIntosh 
recommend  Recommended
6 years ago

Very fast response time, highly knowledgeable of what we would need at the best rate we found. Carlos Onate was exceptional at his job. we strongly recommend Prime and Carlos 

Hector Perez's profile image
Hector Perez 
recommend  Recommended
6 years ago

This is a great company to work with. They have an excellent customer service. In my experience I always spoke with Laura Tonelli, she is diligent , servicial all the time, do business with her is awesome. I recommend always this company. 

Jayne Isbell's profile image
Jayne Isbell 
recommend  Recommended
6 years ago

We’ve had the pleasure of dealing with Cindy Anderson and her team for a year now, we could not have asked for anyone better to service our account!! Great relationship, prompt and always courteous service, the best in the business! 

Crystal Dalsey's profile image
Crystal Dalsey 
recommend  Recommended
6 years ago

We opened an electric scooter company and worked with Ben Hogan. He was extremely knowledgeable and attentive to our needs. He is super easy to get a hold of when we have any questions and he is always very quick to respond to any emails we send out. Overall the experience has been seemless from beginning to end. Highly recommend. 

Frequently asked questions about Prime Insurance Company

How is Prime Insurance Company rated?

Prime Insurance Company has a 3.4 star rating with 24 reviews. 

When is Prime Insurance Company open?

Prime Insurance Company is closed now. It will open at 9:00 a.m. 

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