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Prime Health Care

2.3
  • Calgary, AB

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Location details

958-999 36 Street Northeast, Calgary, AB, T2A 7X6, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
2.3103 reviews
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Patricia Romero's profile image
Patricia Romero 
3 weeks ago

Never had a problem with this Clinic, Dr. Straza is a very good diagnostician ! 

Michelle Vy's profile image
Michelle Vy 
2 months ago

I am extremely dissatisfied with the receptionist’s conduct, which has been consistently rude, dismissive, and openly disrespectful across multiple visits. This is not a one-time incident—it is a repeated pattern of unacceptable behavior that reflects a serious lack of professionalism. The receptionist frequently speaks in a condescending tone, shows little to no regard for customers, and creates an unwelcoming and uncomfortable environment. Instead of providing assistance, they appear to look down on clients and treat them ... read more

Ana's profile image
Ana 
3 months ago

I visited this walk-in clinic recently and unfortunately had a less than satisfactory experience. The consultation felt very brief, and I didn’t feel that I had enough time to fully explain my symptoms. Doctor Asif seemed to be in a rush, and I left the appointment feeling that my concerns were not fully addressed. I understand that clinics can be busy, but I would have appreciated a bit more time and attention during the visit. I hope the clinic can improve the patient experience by allowing more thorough consultations in t... read more

Rome G's profile image
Rome G 
3 months ago

Thank you for your response, Christelle Agpoon. I would like to clarify that the main concern in my review was not the clinic policy itself. I fully understand and respect the need for policies, and I would not have reacted negatively if the situation had been handled in a respectful and courteous manner. My concern was with how the message was delivered. Respect and professionalism are essential in healthcare, and that includes speaking to patients and families in a polite and appropriate way. Additionally, discussing patie... read more

Christelle Agpoon's profile image
Christelle Agpoon 
3 months ago

To: Rome Galvan Thank you for your feedback. I appreciate the opportunity to clarify the situation, as there may have been some misunderstanding. Our clinic policy clearly states that only the patient is allowed inside the examination room, and in the case of minors, only one parent or guardian may accompany them. This policy is in place to ensure privacy, safety, and an efficient workflow especially during busy clinic hours. At the time of your visit, the clinic was managing a high volume of patients, leaving little opportu... read more

Frequently asked questions about Prime Health Care

How is Prime Health Care rated?

Prime Health Care has a 2.3 star rating with 103 reviews. 

When is Prime Health Care open?

Prime Health Care is closed now. It will open at 9:00 a.m. 

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