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Prime Behavioral Health

3.8

About this business

Location details

120 River Oaks Dr, Ste 140, Southlake, TX, 76092, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.840 reviews
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Nyah Wilson's profile image
Nyah Wilson 
2 weeks ago

I cannot thank Dr. Shah enough for all he has done for me. I’ve been diagnosed with MDD, GAD, and SAD. Through my long mental health journey Dr. Shah has always been in my corner and willingly to help in any way. He is an amazing doctor who cares so much for his patients. If I message through the portal any concerns or had any problems with my medicine, he responded promptly. I’m so happy I found Dr. Shah and his staff have been so kind. They have been great to communicate with and very patient. If I had any complaint, I’d o... read more

Jason Rosen's profile image
Jason Rosen 
3 months ago

If zero stars was a possibility or even negative stars I would be rating it -5 stars. As someone who has struggled with bipolar disorder, generalized anxiety disorder and severe depression for the last 16 years of my life I’ve met with many psychiatrists this was by far so bad by the middle of the session I told them I would never return to meet with them. I did not meet with the main doctor since he was so far booked out and instead I took an appointment with the Nurse Practitioner (keep far away from her as she seems not t... read more

Madison McCaskey's profile image
Madison McCaskey 
4 months ago

It’s been about a year since I’ve had to interact with the front office staff and thank goodness for that. When I arrived for my first appointment the staff was not very welcoming. I found it weird, but we all have off days. My next appointment was virtual and they called me about an hour before to get payment stating there was an issue with the card on file. I tried several times to give them card numbers and kept being told it was declining, obviously this was upsetting to deal with right before my appointment when I’m try... read more

Tyler Ullom's profile image
Tyler Ullom 
5 months ago

They cant answer the phone for shit. 

Jessica Johnson's profile image
Jessica Johnson 
5 months ago

Frequently asked questions about Prime Behavioral Health

How is Prime Behavioral Health rated?

Prime Behavioral Health has a 3.8 star rating with 40 reviews. 

When is Prime Behavioral Health open?

Prime Behavioral Health is open now. It will close at 5:00 p.m. 

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