Primax Compozit Home Systems, LLC

Rhonda B 

on BBB

a year ago

5 star new shower put in by Derrick M****** working for Primax!! The shower is beautiful! 

Sherrell M 

on BBB

a year ago

We were told windows were being made to order in their shop. Later found out they were factory made windows. 

Mesia W 

on BBB

a year ago

I ordered triple pane windows to replace 20 year old new installation double pane for better energy savings. I had to stop work because of double pane being installed instead of triple pane I ordered. Installer busted siding under 3 out of 9 windows. The tech fix was to nail thru siding under two windows and caulking, move the siding under one and put a jagged busted piece where someone's clothing will now get hung sitting at patio table on back deck outside kitchen window. The polyurethane foam around the windows was thin e... read more

Rebecca Cushenberry C 

on BBB

a year ago

We purchased windows for our brand new home from this company. $21,000 dollars. Now, only 4 years later, all the bronze finish is coming off. Company's solution was to send me paint. Last night's rain flooded a room in my home due to the windows warping so severely they are gapping to the outside. Company will not acknowledge that they installed these windows and will do NOTHING. Too bad I can't post pictures. I hate I have to give a star rating to continue with this review. They do not deserve any stars. 

Donna S 

on BBB

a year ago

We have had our windows for many years and the handles were beginning to break. Called and talked with Virginia with Services and she was able to send us new metal handles to replace the broken plastic handles. She was extremely helpful and pleasant to work with. 

Travis M 

on BBB

a year ago

I’m completely disgusted with this company. Two years ago we had windows and siding installed. One window started leaking and they added caulk which didn’t stop the leak. Added more caulk and it is still leaking. Now I’m tearing apart my house to fix the rotting wood. My wife and son are highly allergic to mold. I would advise anyone to run from the subpar installation and find another company. I’ll change my opinion if they want to correct their problem but they don’t seem to care when you go directly to them so I came to B... read more

Philip H. 

on BBB

a year ago

We have had our windows for about 30 years (warranty 50 years), some of the window handles have broken, some of the windows has moisture in between the panes and they all look bad. Tried for several years to get someone out to look at the ones that had broken and with moisture finally had to request a quote for replacement windows before anyone called. The person who came out, did check the windows and the service center called within a few days. They stated that we would have to pay for a service call of 165.00, plus a hour... read more

Matthew G 

on BBB

a year ago

The widows were installed fast & efficiently. They look & work wonderful. The company was affordable, communicated well, & professional. I would recommend them to anyone. 

George C. 

on BBB

a year ago

We replaced 14 windows (including a large picture window) and front and back doors with storm doors also. The products are beautiful and efficient. The installation was quick and professional and all construction debris was removed and areas left clean. Primax was easy to work with and responsive to our needs. We would gladly recommend the company and their products to anyone.