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Primary Care Mental Health Support Service

1.3

About this business

Location details

Dewi Sant Health Park, Pontypridd, Pontypridd, CF37 1LB, United Kingdom

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.313 reviews
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Cooldude's profile image
Cooldude 
on Google
2 months ago

The rudest, most unsympathetic admin staff I’ve ever come across. They are not capable of answering one simple question and they either talk over you or repeat the same thing over and over trying to fob you off, hoping that you get fed up and go away! You also have to wait for years to be seen and then they cancel because they have no Psychiatrists. A shambles of a service! 

Luke's profile image
Luke 
on Google
3 months ago

They never answer the phone and im pretty sure they then take the phone off the hook so you cant continue to ring, rather than answer it and deal with your enquiery. 

Lauren Grant's profile image
Lauren Grant 
on Google
11 months ago

Mental health team are no good hate ringing mental health team one receptionist is very rude and always has an attitude shouldn't be doing the job if she's got a a attitude 

Doris dot (DorisxDot)'s profile image
Doris dot (DorisxDot) 
on Google
a year ago

I would give 0 stars if I could. The reception staff are rude and treat you like you're some kind of leper. You're left to wait for months and years for appointments with no communication whilst you get worse, but nobody cares or tries to help. By far the worst MH service I've ever used. 

Hannah Harries's profile image
Hannah Harries 
on Google
a year ago

If I could give 0 starts I would 

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Frequently asked questions about Primary Care Mental Health Support Service

How is Primary Care Mental Health Support Service rated?

Primary Care Mental Health Support Service has a 1.3 star rating with 13 reviews. 

When is Primary Care Mental Health Support Service open?

Primary Care Mental Health Support Service is open now. It will close at 6:00 p.m.  

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