This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Primary Care Mental Health Support Service
- Healthcare
- Pontypridd, Pontypridd
About this business
Location details
Dewi Sant Health Park, Pontypridd, Pontypridd, CF37 1LB, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I spoke with a lady yesterday who told me that someone tried to ring me on my appointment date which was a big fabrication from the truth. She then proceeded to give me another appointment today. A very rude, obnoxious and discordant woman rang me called Kirsty Cashmore. She mocked me when I asked for a medication increase which I have waited 2 months for, telling me I have to wait until November another two months (whilst I’m suffering) saying well how have you coped til now then Amy. In other words suffer another two month... read more
The rudest, most unsympathetic admin staff I’ve ever come across. They are not capable of answering one simple question and they either talk over you or repeat the same thing over and over trying to fob you off, hoping that you get fed up and go away! You also have to wait for years to be seen and then they cancel because they have no Psychiatrists. A shambles of a service!
They never answer the phone and im pretty sure they then take the phone off the hook so you cant continue to ring, rather than answer it and deal with your enquiery.
Mental health team are no good hate ringing mental health team one receptionist is very rude and always has an attitude shouldn't be doing the job if she's got a a attitude
I would give 0 stars if I could. The reception staff are rude and treat you like you're some kind of leper. You're left to wait for months and years for appointments with no communication whilst you get worse, but nobody cares or tries to help. By far the worst MH service I've ever used.
Frequently asked questions about Primary Care Mental Health Support Service
How is Primary Care Mental Health Support Service rated?
Primary Care Mental Health Support Service has a 1.3 star rating with 14 reviews.
When is Primary Care Mental Health Support Service open?
Primary Care Mental Health Support Service is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com