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Primacy - Family First Health Centre

3.1

About this business

Location details

4270 Innes Rd, Ottawa, ON, K4A 5E6, Canada

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
3.1208 reviews
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The One And Only's profile image
The One And Only 
2 days ago

The front staff are a bunch of rude passive aggressive people. Very toxic culture in the front. Not friendly at all, very cold, and unwelcoming. Great way to start off your visit. No wonder they have all these signs indicating rude or aggressive behaviour towards staff won’t be tolerated. Too bad it doesn’t apply to them. In fact I despise most of them. However my doctor is lovely and takes great care of me and my family. 

Ahmad Ch's profile image
Ahmad Ch 
5 days ago

Extremely frustrating and disappointing experience. At this point, I have completely lost confidence in the level of customer service at this clinic. My interaction with Jessica over the phone, was especially frustrating. I felt that the way I was spoken to was rude, dismissive, and completely lacking the basic courtesy and professionalism I would expect from someone dealing with patients. Instead of feeling listened to or helped, I came away feeling disrespected and that my concerns simply did not matter. What makes this ... read more

Dominique Pascal's profile image
Dominique Pascal 
2 weeks ago

C'est une clinique de services m�dicaux. 

Dominique Pascal's profile image
Dominique Pascal 
2 weeks ago

C'est une clinique de services médicaux. 

Sylvia Girgis's profile image
Sylvia Girgis 
3 weeks ago

The service in this clinic is below 1 star. The receptionists are rude, arrogant, and dismissive. The triage refuse to relay messages to the PCP even tho I already went to the hospital and still have concerns. There is no way to contact the PCP in person or via phone unless it is 3-4 weeks away. You are left to figure things out on your own. It’s great to see how our healthcare system functions when you are under duress. Ridiculous! 

Frequently asked questions about Primacy - Family First Health Centre

How is Primacy - Family First Health Centre rated?

Primacy - Family First Health Centre has a 3.1 star rating with 208 reviews. 

When is Primacy - Family First Health Centre open?

Primacy - Family First Health Centre is closed now. It will open at 8:00 a.m. 

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