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Preston Chrysler Dodge Jeep Ram of Dover
- Automotive
- Dover, DE
About this business
Location details
640 S Governors Ave, Dover, DE, 19901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
What a disappointment! 1 star for Debbie and Mike to share because you can't make a review with 1/2 a star. Deceitful and absolute terrible communication. By the way, we did buy a truck that they said didn't exist less than 7 hours later from another dealer 2.5 hours away. All they did at Preston was, "waste our time!"
I had an incredibly disappointing experience with this dealership's service department. My vehicle was dropped off on Thursday, August 9, for an oil change, tire rotation, and A/C repair. I was on vacation and requested the vehicle be ready by Monday, August 18. On Thursday, August 14, I called and was told the dealership had just received approval for the repairs from my fleet management company. When I called again on Monday, August 18, I was told the work was complete, but no one had contacted me. I picked up the vehicle ... read more
dont bring your car here, they'll forget to do half the work you ask them to do, but then they'll tell you about the thousands of dollars of work that you "need", not to mention trying to explain to you why a part costs so much, and that its just the way it is, a part that i was able to find online 75% cheaper with a 4 second google search, i couldn't even find the part anywhere online priced near to what they wanted to charge me. zero trust in these people
I took my 2012 Dodge Challenger to preston Dodge they kept my car for 2 weeks then took the eventually find out that the timing chain had broke then they took the car apart after charging me $600 to take it apart they refused to put it back together and basically set all the parts on the front seat and then did not call me to tell me where my car was ready I had to contact them then I sent the tow truck the car still wasn't ready even though I was told last week that the car will be ready and yeah basically turns out in cost... read more
Bait-and-Switch After Credit Check on Finance Deal We originally intended to lease a 2024 Jeep Wrangler 4xe, but the dealership incorrectly stated that the $7,500 EV lease credit through Stellantis Financial Services no longer applied, even though Jeep's Customer Support, Stellantis Financial customer support, and other local dealerships all confirmed it was still active. Based on this false information, we shifted to a finance deal. After running our credit, the dealership removed previously discussed incentives, including ... read more
Frequently asked questions about Preston Chrysler Dodge Jeep Ram of Dover
How is Preston Chrysler Dodge Jeep Ram of Dover rated?
Preston Chrysler Dodge Jeep Ram of Dover has a 4.3 star rating with 667 reviews.
When is Preston Chrysler Dodge Jeep Ram of Dover open?
Preston Chrysler Dodge Jeep Ram of Dover is closed now. It will open tomorrow at 8:30 a.m.
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