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Prestige Portraits
- Photography Stores & Services
- Morrisville, NC
About this business
Location details
951 Aviation Pkwy # 600, Morrisville, NC 27560, Morrisville, NC, 27560, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Changed my appointment time twice without providing an option to reschedule or confirm if the new times were convenient for me. Then no-showed to my 2nd new appointment time without any notice of cancellation, delay, change in location, etc. Very disappointed and waste of my time.
The customer service in this place is horrible, they don't answer calls nor emails, and when they answer in you want a certain date the person on the phone tell you to call a certain day because the book isn't open yet, so I called when I was supposed to and the guy on the phone gave me a totally different instructions to go online I mean if the other guy tell me to do that in the first place I wouldn't have called so go online and the freaking website dont work, I mean do you people know what you are doing? It's a shame tha... read more
How do you get a hold of anyone? Even logging into the site isn't accurate - There is a ton of opportunity to improve here. Tons. Starting with answering your phone &/or having a chatbot that can answer questions (neither). Second, logging into your website is NOT easy. How about a reminder button what my username is because clearly it's not my email (which it should be). There is only an option to change your password. I usually leave positive reviews...but this one is for improvement. Please please please find a way to imp... read more
Everyone was very nice and helpful
Frequently asked questions about Prestige Portraits
How is Prestige Portraits rated?
Prestige Portraits has a 3.5 star rating with 169 reviews.
When is Prestige Portraits open?
Prestige Portraits is closed now. It will open tomorrow at 8:00 a.m.
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