Prestige Pines

Cris Velasquez 

on Google

a week ago

Horrible place!!!! Never again will I leave my parents at that specific facility on Solon Rd building 1. Erin who coordinated the intake made the place sound so great and blatantly lied!! She said my parents would be assisted when needed, and that was not true!! Very unprofessional when I called Erin and she never returned my call. No release form was left for me to sign for medication’s when I picked up my parents today Sunday What’s today Sunday July 13th. I waited there a while until I told Anaya I need to take meds. Anay... read more

Darlene Hunt 

on Google

2 months ago

My sister was there for a few years, my other sister and I would go and clean her room. It smelled so bad we had to open the window. Then the window would not close all the way. Her call light did not work for close to a year, she would her to yell if she needed anything. Then one day they didn't get to her room til 1030am to change her brief from the night before and it was so bad. I know how it works because I have been a caregiver for 45 years. And you DO NOT LET SOMEONE LAY IN A WET BRIEF FOR HOURS. And I know it was for... read more

Charlene Cullimore-Root 

on Google

6 months ago

RUN!!!! Do not place a family member here, you will regret it. This facility has changed hands 3x and the reasons are evident. No one cleaned my dad's room before he moved in, we had to move furniture out in order to move him in. He lasted one week under their care and it cost $8600 for that one week, outrageous!!! The care provided is sub par at best. Had to remind staff every 2 hours to give my dad his meds. If you don't plan on being there 24/7 don't place anyone here. We regret this decision for sure. The director, Lynn ... read more

Gigi Norcross 

on Google

a year ago

HORRIBLE MANAGEMENT!!! HORRIBLE WORKERS!!!! HORRIBLE EVERYONE They neglect every resident, urinals are full so no one can use them, the water has a yellow tint and even the manager and a resident don’t drink the water because of it, people are laying in bed for days soaked, people are in beds with urine form head to toe all night, management won’t come in when there’s supposed to be two people to a building with fall risk patients they just illegally let 1 person work the building, residents complain about the HORRENDOUS foo... read more