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1000 NJ-17, Ramsey, NJ, 07446, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Review Title: Premium Prices for Unsafe Vehicles: A Masterclass in Post-Sale Rating: 1/5 I recently purchased a pre-owned vehicle in full via check at Prestige Lexus of Ramsey for my girlfriend. While our salesperson, Francis Alexander, was professional and attentive, the management team—specifically Assistant Manager Robin Epistola and Manager Martin Kaminski—provided the most toxic, unprofessional customer service I have ever experienced.Once this dealership secures your money, their demeanor completely shifts from welcomi... read more
I bought three cars from them and I just went today to get an oil change. Service was great and they remodeled the building it looks amazing. I am a very loyal customer at this place and if I buy another car it will be from them. 2026 Edit from my original 5 stars. My normal people I deal with are no longer there and my car which I bought from this dealer has high miles now so I asked for a trans fluid drain and flush. They called a mechanic from the back who told me it is impossible to drain the fluid out if a sealed system... read more
Brought my second lemon 🍋 exactly three months ago, today from Kim at this dealership. I've brought a total of three cars from this dealership and the last two were horrible lemons. Being a loyal customer doesnt mean anything to them.....8 weeks into the this last purchase the trans starting slipping, so today I took it to the shop and they confirmed it was definitely the trans please see picture below. Why is this dealership trading in lemons? Then turning around selling them to the civilians.....used cars sales people are... read more
Went to the dealer ship at 8:30, Left at 12:30, for a check up and oil change. Car wash wasn’t even clean and left a weird smell in the car.
I had a very disappointing experience with Prestige Lexus of Ramsey. I was working on a deal for a 2014 Lexus RX 450h, VIN JTJBC1BAXE2067XXX / Stock L19210T. Prestige Lexus sent me a Buyer’s Order and written confirmation for the agreed terms, including a $14,600 total out-the-door price, a $500 refundable deposit pending final inspection and test drive, no mandatory add-ons, no surprise fees, NY title/registration handling, and a rear parking sensor repair before delivery. After receiving those written confirmations, I comp... read more
Prestige Lexus of Ramsey has a 4.1 star rating with 188 reviews.
Prestige Lexus of Ramsey is closed now. It will open tomorrow at 9:00 a.m.
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