Prestige Inn Nelson

Joel Oudkerk 

on Google

4 days ago

The face of a hotel is determined by the staff at front desk. If you’re gonna put a staff who does not know to communicate in a proper manner then you’re gonna be losing customers. Please train your staff not to be snobs. The supervisor on duty at the time was however nice enough to get our room back in order and cleaned promptly and with a smile unlike the receptionist with an attitude. 

Samantha Handke 

on Google

a week ago

Stayed here two times now. First time I booked the "accessible room" which was not great at all (2021ish?). Small, bed against the wall, and the bathroom was in terrible shape. There was mold in the caulking and was not what I expected for accessible. Extra grab bars into a regular tub, with a fixed shower head maybe 4 ft up. Pretty big surprise and inconvenience for anyone who is wanting to stand to shower. Second time we stayed (this summer) we booked a regular room. It was ok. Bathroom walls have been cut into/repaired mu... read more

Hallie Eggie 

on Google

3 weeks ago

I booked with Prestige Inn on June 2, 2025 for August 2-4, 2025 through Booking.com. 2 months in advance. On July 20, received an email in the app saying hey fyi, this is a room in the basement with no AC. Nowhere in the description was that indicated, and nowhere in the email I received right after booking was that spoken about. Now we are less than two weeks from a long weekend in the middle of summer. Disingenuous marketing/advertisement, unacceptable customer service, and all because they want to sell the original room f... read more

Shirley Buchanan 

on Google

a month ago

Great location! Clean rooms. Great view of the Lake and Park.