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Premier Wellness Clinics
- Healthcare
- Little Elm, TX
About this business
Location details
2601 Little Elm Pkwy Bdg 12, suite 1204, Little Elm, TX, 75068, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 1:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 2:00 p.m. |
I dealt with them for 5+ months trying to get a medication that I was told that I needed, they said my insurance denied it. After calling my insurance company they said that this doctors office had never placed a prior authorization for the medication after saying that they did. ( I was told that they processed the prior authorization at least 4 times but nothing was being done) I changed doctors offices and in 2 days my insurance accepted the medication and I’m now on it. I wasted so much time trying to deal with them. 0/10... read more
Billing issues all the time make sure to pay before you leave the staff is friendly and great but it has been an issue always with the billing
I honestly don’t know where to begin. I've always been a strong advocate for supporting and promoting businesses within our community, but I now realize that should never come at the cost of one’s health. I had visited this facility a few times in the past but eventually left due to poor customer service and unprofessional front desk staff. Unfortunately, the following year I had to return because it was the only nearby option. I tried to approach it with a fresh mindset, setting aside my previous experiences. During one vis... read more
This place is genuinely so hard to get a hold of. I have called this place 5 times now and no matter what I can never be connected to anyone to talk to. They will have me wait on the phone for long periods of times and it will only say to leave a message none of which have ever been returned. Lacking communication severely and it is very frustrating to never be able to reach your doctor for an appointment or information.
While the staff are friendly, there are serious issues with this clinic. Here are the 2 that I've encountered. 1. Customer service wait times. I've called multiple occasions to try to schedule appointments and request medical history and information, and the wait times took over 30 minutes, sometimes an hour. After several attempts, I had to schedule everything in-person. If they make a mistake in your medical information, I strongly recommend you visit them in person and make sure everything is clear multiple times. 2. A ve... read more
Frequently asked questions about Premier Wellness Clinics
How is Premier Wellness Clinics rated?
Premier Wellness Clinics has a 4 star rating with 176 reviews.
When is Premier Wellness Clinics open?
Premier Wellness Clinics is closed now. It will open at 9:00 a.m.
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