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Premier Surfaces - Huntsville, AL
- Contractors
- Huntsville, AL
About this business
Premier Surfaces offers premium kitchen countertops (design & installation). Our Huntsville AL showroom exhibits granite, marble, limestone tile, sinks other precious stones and friendly kitchen remodeling consultants Premier Surfaces is the nation’s largest fabricator and installer of custom countertops and surfaces. With 17 locations in 10 states and an unmatched selection of high-quality materials–including quartz and natural stone, engineered marble, and solid surface and specialty materials–Premier has... read more
Location details
2607 University Dr NW, Huntsville, AL, 35806, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Disappointed. I’ve used them several times with great success until this time. They seemed to not want the business I was handing them. I tried for seven weeks to get a measure and installation. Then they seemed shocked that I went somewhere else. Then when I called their main store to complain, I got a lecture because I was unhappy.
Terrible. We selected our surface and made a $659.38 deposit, 9 December, and we have not heard from them since. They DO NOT answer their phone and the DO NOT return calls. When you go to the store the doors are locked. The sales person gave us her cell phone number and she either doesn't answer or says let me make a call and I'll get back with you. They are not registered with the BBB.
Update: Contacted directly by home base in Chatenooga which we really appreciated, spoke with someone and we agreed on a resolution, however it has been 2 weeks and the agreed resolution has not yet been carried out by the company. Unfortunately, we did not have a good overall experience with our counter top installation. We were initially very impressed with the showroom and excited that Mechelle really worked hard to work within our budget and find us a slab that matched what we currently had already. We were very excited ... read more
We were very happy with our purchase from Premier Surfaces. The sales staff was easy to work with and provided a good experience. The field guys were fantastic. Both the guy that did the measurements and the two installers were very professional and did an amazing job. I am very happy that I chose to go with them.
Frequently asked questions about Premier Surfaces - Huntsville, AL
How is Premier Surfaces - Huntsville, AL rated?
Premier Surfaces - Huntsville, AL has a 4.3 star rating with 28 reviews.
When is Premier Surfaces - Huntsville, AL open?
Premier Surfaces - Huntsville, AL is open now. It will close at 5:00 p.m.
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