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Premier Pools

4.2

About this business

Location details

2501 Robertson Dr, Richland, WA, 99354, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.216 reviews
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Lynda Bowers's profile image
Lynda Bowers 
on Google
2 weeks ago

Horrible business practice!! I hired premier pools to resurface my inground pool at over $50,000.00. Worst decision ever. It took them 2 years to complete the pool because they kept delaying. During this time, I walked out and the workers were sitting on the side of the pool enjoying a nice cold beer while on the clock. Once they finally got the pool finished, it was time to winterize it. They came out to winterize it and only got part of the job done, promising to be back the next day to finish it. 2 weeks later, they showe... read more

Carole Moe's profile image
Carole Moe 
on Google
2 months ago

Very disappointed so far and they only measured for pool liner. Employee came to measure to replace liner. Spent at least an hour, getting measurements. Told my husband he thought he'd got what he needed. Weeks later we'd heard nothing. Husband called no response. Went to store and spoke to owner, and found they didn't have the correct measurements. Machine was "broke". Sent someone out next day to remeasure. Apparently it was operator error. We'd been waiting for Weeks while No one bothered to let us know, they'd screwed up... read more

Rodney Robinson's profile image
Rodney Robinson 
on Google
5 months ago

Service was awesome. They increased our fire pit size and were extremely careful to make it so beautiful! Very happy with results of these three gentlemen! 

Rodney Kellogg's profile image
Rodney Kellogg 
on Google
9 months ago

Horrible customer service. Do not recommend. 

William s2mcclendon@yahoo.com's profile image
William s2mcclendon@yahoo.com 
on Google
a year ago

5 years with premier pools. The maintenance crew guys are top notch. Kelly was always very helpful. A double billing at pool opening for cleaning and chemicals brought to the attention of sarah and lexi has met with a poor response. Sad to say i have canceled my business. 

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Frequently asked questions about Premier Pools

How is Premier Pools rated?

Premier Pools has a 4.2 star rating with 16 reviews. 

When is Premier Pools open?

Premier Pools is open now. It will close at 5:00 p.m.  

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