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955 Little Britain Rd, Ste 30, New Windsor, NY, 12553, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had appointment for 940 am for blood labs. At 1005 I asked about what was taking so long. The receptionist said she would check. She came back out and said have a seat they are checking on it. Checking on what. It is for a simple blood draw with an appointment. 1025 finally called back for a 3 tube blood draw. Girl said she was sorry for the wait that they double book.
The customer service representatives definitely need more thorough training. I often receive inconsistent information, and several representatives have failed to follow through on promises they made on the phone. Each time I call, the answer I receive seems to depend entirely on which representative speak with. Unfortunately, my experience with the nursing staff has been similar. Voicemails and callback requests frequently go unanswered for months. At this point, it’s genuinely faster to attend an appointment with a doctor m... read more
Premier Medical Group has a 4.4 star rating with 107 reviews.
Premier Medical Group is closed now. It will open tomorrow at 9:00 a.m.
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