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Premier Honda

2.8

About this business

Premier Honda is dedicated to serving automotive buyers from Chalmette, Marigny, and Metairie and the New Orleans community by carrying a full supply of new and pre-owned Hondas. When you walk through our showroom doors, you are greeted by a friendly Staff of knowledgeable and friendly professionals whose goal is to create a low-pressure, hassle-free car buying experience. 

Location details

11801 I-10 Service Rd, New Orleans, LA, 70128, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
2.825 reviews
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shawn m's profile image
shawn m 
3 months ago

We bought a 2018 Honda odyssey, they talked my wife into buying an extended warranty. left the van with them to fix. they kept it 8 days and told me they fixed the problem , they fixed nothing. I had to get a jump from them to drive it home, they said that's normal. when I had the time and brought it back, they said the warranty didn't cover the problem cause it was caused by a Honda defect. Never found any such defect with any other van. when you talk lawyer all of a sudden they want to talk about fixing it. they were very ... read more

Kirby M's profile image
Kirby M 
a year ago

After 3 years of unemployment, I recently got a job and as my old car was on its last leg, I went in to Premier Honda to see if I might be able to qualify for financing, which I was very doubtful of. After finding a CRV there, I filled out the application but was denied as I expected. The next day they contact me and say they have another finance company who can do the deal (subprime, of course, but they don't admit that). Then after coming back in, they LIE TO MY FACE and say the financing has been approved. So, I pay a $25... read more

Jennifer R.'s profile image
Jennifer R. 
a year ago

I want to preface this review with, "the SERVICE Department with ****and ****are GREAT!!" When I had issues with my BMW purchased 2 years ago, they addressed. Matter of fact ****usually bent over backwards to assist. My main issue started with an oil change that was done. Since I was offered that and oil changes for 4 years, why would I go anywhere else. Upon leaving the dealership after my first oil change, my drivetrain malfunction light went on. I turned right back around and asked about the light. Apparently something "g... read more

Tee R's profile image
Tee R 
3 years ago

We had our vehicle towed to this useless dealership/Premier Honda the first week of August 2021. The service advisor ***** and the service advisor ******* has been telling us lies about the vehicle from day one. Everyday they tell a different lie. Where is the integrity in these service advisor? "MAYBE BECAUSE WE ARE BLACK WE WAS TREATED THIS WAY. THEY MAY TREAT WHITE CUSTOMER BETTER THEN BLACK"S" ***** called me yesterday 8/11/2021 that the is ready to be picked up and everything is good. We picked up the car within a few m... read more

Travis S.'s profile image
Travis S. 
3 years ago

We had our vehicle towed to this useless dealership/Premier Honda the first week of August 2021. The service advisor ***** and the service advisor ******* has been telling us lies about the vehicle from day one. Everyday they tell a different lie. Where is the integrity in these service advisor? "MAYBE BECAUSE WE ARE BLACK WE WAS TREATED THIS WAY. THEY MAY TREAT WHITE CUSTOMER BETTER THEN BLACK"S" ***** called me yesterday 8/11/2021 that the is ready to be picked up and everything is good. We picked up the car within a few m... read more

M J.'s profile image
9 years ago

walked onto the lot to look into used car purchase...the salesman told me personally that these cars will probably breakdown before I can finish buying the vehicle. .and that my warranty wouldn't really cover much without a heavy cost...so I should just purchase a new car?? wtf kind of salesman is that? 

Jeanette R.'s profile image
Jeanette R. 
9 years ago

Terrible,terrible service purchased a car 5months ago got screwed,ain't nothing but bunch os scams over there,the salesman negotiated with the manager over salesman telling you one price thinking u will get it for the price which u dont,until u get payment book and they charge us $1000.00 more with it,they are a bunch of crooks,theives,especially the finance manager is the head leader,the biggest thief of them all worst experience in my life I work to hard for my money for them to rob me out of it,they needs to be shut down. 

Jennifer L.'s profile image
Jennifer L. 
10 years ago

Rude!Rude! Didn't seem interested in my business.. I asked about the cars on the web .. He replied" They all sold"... At least show or tell me about other choices 

Carolyn N.'s profile image
Carolyn N. 
11 years ago

WORST experience of my life. First time buying a car on my own and had a horrible month dealing with my used car purchase. My salesman was JOSHUA CRAIG, the floor manager. He was not trustworthy, knowledgeable, or professional. Any defect I pointed out with my car, he simply shrugged his shoulders or dismissed it. He made my buying experience stressful, uneasy, and overwhelming. I still have had to return my car for service on a bad alignment, bad tire, bad CV joints, etc. Even when getting service, CALVIN at the service dep... read more

Frequently asked questions about Premier Honda

How is Premier Honda rated?

Premier Honda has a 2.8 star rating with 25 reviews. 

When is Premier Honda open?

Premier Honda is closed now. It will open at 9:00 a.m. 

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