Premier Dental Partners West County - Old Ballas

Joy M 

on Wellness

11 years ago

This office has the absolute worst service I have ever experienced at a dental office. From the moment I tried to make an appointment up until the service I was kept waiting at the front desk for 15 minutes with people that passed me as if I was invisible. When I finally got someone to look into scheduling an appointment, they told that they did not have my name on the list for my insurance even though I had a card in hand showing that I was assigned to the office. I then got on the phone with my insurance who faxed over the... read more

Joy M 

on Wellness

11 years ago

This office has the absolute worst service I have ever experienced at a dental office. From the moment I tried to make an appointment up until the service I was kept waiting at the front desk for 15 minutes with people that passed me as if I was invisible. When I finally got someone to look into scheduling an appointment, they told that they did not have my name on the list for my insurance even though I had a card in hand showing that I was assigned to the office. I then got on the phone with my insurance who faxed over the... read more

Anonymous 

on Wellness

11 years ago

Did this provider have reasonable prices? Not at all, they were ridiculous! 

Anonymous 

on Wellness

12 years ago

Was it easy to find parking at this provider's office? Yes, it was convenient Did this dentist pressure you to get any unnessary dental procedures? No, they never pressured me Is this provider's business conveniently located? Yes, it is very conveniently located Was the chair you sat in during your dental procedure comfortable? Yes, it was comfortable Did this provider listen to your input and concerns? Yes 

gh 

on Wellness

12 years ago

Premier Dental Partners is a SCAM. They will do the most expensive treatment without telling you or letting you choose from other options. They also LIE and tell you that something is covered and then say "Well, A lot of times the insurance companies dont cover that". I went in to have a few cavities filled and they used the tooth colered filling. I was not given an option between that or the silver filling. I was not told that there would be a price difference between the two. While they were prepping me they just said "We ... read more

Anonymous 

on Wellness

12 years ago

Was this dentist's staff friendly? Yes, they went above and beyond Was this provider argumentative or easily angered? Not at all, they were one of the kindest, most attentive individuals I've ever met Did this dentist give you your invoice promptly? Absolutely! They gave me my invoice before I had even asked for one Was the waiting area spacious? Yes, extremely spacious Did your teeth cleaning feel rushed? Not at all. They took their time and made sure I was satisfied 

Anonymous 

on Wellness

12 years ago

Did this provider ever postpone your appointment? No, they never postpone my appointment Did this provider seem well-trained and experienced? Yes, they seemed very qualified Did this provider answer all of your questions? Yes Does this provider give unbiased advice? Not really. It felt like they just cared about making money. Did you experience any unnecessary pain while your teeth were cleaned? A little. I wish they had been more gentle 

Anonymous 

on Wellness

12 years ago

Did you experience unnecessary pain during your visit? No Was the chair you sat in during your dental procedure comfortable? Yes, it was comfortable Were you able to get answers to simple questions from this provider without scheduling an appointment? Absolutely! I'm always able to get my questions answered over the phone right away! Does this dentist use current and safe equipment? Yes Were the waiting room chairs comfortable at this dentist's office? Yes 

Anonymous 

on Wellness

12 years ago

Does this provider remember you by name? Sometimes, but not always Was this provider sympathetic to your situation? No, they didn't show any sympathy or concern Was this provider's office easy to locate? Fairly Easy Did you receive sample toothbrushes or toothpaste to take home? No, I didn't receive anything at all Was the chair you sat in during your dental procedure comfortable? Yes, it was comfortable