Premier Carwash of Texas

William H. 

on Yellow Pages

7 years ago

Took my wife's Mercedes in the morning and they did a good job for what I was paying, exterior only wash. So I took my truck in the afternoon. I can't say the wash was bad but that is not the issue. As I was looking over the vehicle, while still on the property, I noticed a brand new shiny dent. The key is shiny. Freshly exposed metal. And not extremely large but very noticeable. I pointed it out to the person showing me the truck for my inspection. He got the assistant manager Alex Soto who proceeded to tell me it was impos... read more

Michael M. 

on Yellow Pages

9 years ago

Unprofessional Management! I went to this Carwash location for the very first time today to have my vehicle washed because someone had highly recommended this place. WRONG!!! They do not clean your vehicle properly and they also break things on your vehicle and then say that they are not responsible for the damage they caused even after they admit to doing it. The manager is also very unprofessional when it comes to dealing with customer service issues. Even after explaining to him what occurred and after he investigated and... read more

Pat B. 

on Yellow Pages

9 years ago

I have been going here for a long time and they do an outstanding job I would not trust just anyone to take care of my bmw 

Jeffrey T. 

on Yellow Pages

9 years ago

I will NOT go back to this car wash. After being long time customer (2 cars washed on average a month for the past 12 yrs), I was today treated VERY rudely by the apparent 2d in command, who said if I didn’t like what he said, I could go back on Tues and see the "GM” or owner Ron - like I have the time to do that! This 2d in command chided me in front of other customers and his crew, telling me "not to ask them to move my car to the shade to wipe off the windows" as otherwise they will streak (everyone who has ever washed a ... read more

Anna D. 

on Yellow Pages

9 years ago

Ruben Tapia is a very unprofessional manager. He lacks customer service skill and berates his employees. the real owner should fire this classless piece of crap. 

Rodolfo Y. 

on Yellow Pages

9 years ago

Ruben Tapia the owner is very unprofessional bs lacks customers met service skills. I called to request pricing and was only answered in a rude manner and yelling, after requesting for info several times, this guy Ruben hung up on me several times. DO NOT GO TO THIS PLACE! All the 1 star reviews are real! 

P N. 

on Yellow Pages

9 years ago

I was a loyal customer for many years, until one day they broke off my side view mirror. I attempted to come to a settlement with the owner Mr. Tapia, however, to no avail. I was very disappointed with his customer service, he wasn't present when the damage occurred, however, he didn't even bother to look at the damage, he just absolved his business from any responsibility. He blamed everyone else but his business. I would not recommend this establishment to anyone. If they accidentally break something, the owner refuses to ... read more

Annie W. 

on Yellow Pages

10 years ago

I just moved back to town and was looking for a car wash. I saw Premier, they were in the area I liked. I saw the reviews. I decided to check them out. I just want to say THANK YOU PREMIER - you know what customer service is all about. Not only did I get a squeaky clean car, I also got a special issue resolved & with a smile. The guys are friendly and efficient and all for a reasonable price. They got my business for certain! 

Anthony R. 

on Yellow Pages

10 years ago

This is one of the greatest car wash services around the whole country! I take four of my cars there every week (10+ years now I believe) and they have done an outstanding job every time! I would recommend giving them a try because they will not disappoint!