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Premier Acceptance

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1.9
38 reviews
|Finance|Indianapolis, IN 46219

7520 E Washington St, Indianapolis, IN 46219

(317) 899-7676

https://www.premieraccept.com/

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1.9
38 reviews
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Jenny McInturff review for Premier Acceptance
Jenny McInturff on Facebook

2 years ago

03/25/2020, 01:46 AM
Best finance company I have ever dealt with. They mistakenly took an extra payment out while converting payments to a new system. They reversed the NSF fee right away. I have been with them since October and they are always kind, pleasant and amazing.
Clifford S. review for Premier Acceptance
Clifford S. on BBB

3 years ago

08/03/2018, 02:17 AM
Premiere Acceptances' employees are rude and provide the worst customer service experience and professionalism I have received in almost 30 years. Calling employers, sending unprofessional text messages, harassment, lack of adherence to their own written policies, and discrimination. If Tom Wood or other ownership is aware of this behavior and continues to allow it to continue, that speaks to the overt class, race, and economic discriminatory policies in place at this Indianapolis based business. After, making a payments and formally documented and communicated banking errors. Trey (Controller) at the office laughed several times, invited me to sue the company for discriminatory application of their policies, and hung up the phone in my face after placing me on hold because he "don't want to hear it". PLEASE, PLEASE, PLEASE, do not allow this company to finance your vehicle. Please get out from this system of dishonest, unprofessional, openly rude group of glorified cashiers. There are regulatory rules in Indiana and Federally that where legislated to protect you from behaviors and tactics these people use. There are several complaints and reviews that have been addresses but list the vile and inhumane tactics Premiere Acceptance uses. The characters include, Trey, Bruce, and two other that pretend to help you only to make it clear that their only intent is to make the financial lives of their customers a living nightmare until the end of the loan term.
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