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Preferred Homecare
- Home Health Care
- Sierra Vista, AZ
About this business
Preferred Homecare is located at 999 E Fry Blvd Ste 301, Sierra Vista, AZ. This business specializes in Medical Supplies.
Location details
1967 Frontage Rd, Ste 301, Sierra Vista, AZ, 85635, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I would give a zero, if possible, but I could not. Now one of their drivers we nice and helpful but the phone line sucks, and you are on hold forever, like hours trying to get my dad, portable oxygen for my dad and he was promised and then you have to call another phone number and they never answer. If you need oxygen tanks every week, just be prepared to wait on hold for a long time; hopefully, you will not get hung up on.
I know we are limited with options in town, but if you can avoid them make sure you do! Got a scrip for a new CPAP machine and getting it from them has been like pulling teeth. It's been months (not joking). I've called and called and called. It's either I'm on hold for 45-60 minutes and I give up or they say their system is running slow and can they call me back. At this point I just went to one of the online vendors to order my new machine and hoping my insurance will reimburse me. Of course now I also have to make sur... read more
upon coming home from the hospital, we received the O2 concentrator and 3 MT O2 cylinders with an O2 caddy cart which was very clumsy if we had to travel. I called several times to bring a smaller O2 cylinder with a carry tote bag. I took several calls to get the response to bring the change and only on Monday's which their day to pick up MT O2 and drop off filled tanks. They do not call ahead of time to advise of the delivery time, so we are stuck in the house till they arrive. The delivery person had very little knowledge ... read more
So I was released from the hospital on April 15th! And the hospital order a portable concentrator along with a full sized concentrator as part of my equipment to go home with! The company did not bring either one and it took 3 different trips to get enough O2 bottles to make the 2 hr trip home! They only gave us one bottle initially for the trip! And they refused to give the portable concentrator, which would make the bottles not an issue! The company has been advised by four different health agencies that I need the portab... read more
Frequently asked questions about Preferred Homecare
How is Preferred Homecare rated?
Preferred Homecare has a 2 star rating with 46 reviews.
When is Preferred Homecare open?
Preferred Homecare is open now. It will close at 6:00 p.m.
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