Precision Vending

Kristen Marcroft 

on Google

a year ago

Final update: Our machine is now fixed after 3 months. Not having it work for so long resulted in quite a bit of lost revenue. Communication was poor to the end though I'm grateful they finally fixed our machine. Update: Finally heard back and told it would be fixed. We were told a part would be overnighted but going on two weeks with no communication. I will update and revise my review as needed. Go somewhere else. We bought two new units for our business and have regretted it since. The first unit was delivered broken and ... read more

Kristen Marcroft 

on Google

a year ago

Go somewhere else. We bought two new units for our business and have regretted it since. The first unit was delivered broken and the second ending up being more than was discussed. The broken unit was delivered in April and is still sitting unusable with our busiest time of year almost half gone. After the second unit was delivered, all attempts to get the broken unit fixed or replaced by Precision Vending have gone unanswered. 

Steven Kim 

on Google

5 years ago

A waste of time and money. The contact that we worked with was very non-communicative and barely responded to calls and emails. We requested a specific configuration for our vending machine, however, the one that he delivered to us was pretty much completely opposite of what we purchased. This machine also did not even have the lock and key installed. We had to contact him multiple times before he sent us the lock and key for this specific machine. In order to re-configure the vending machine ourselves, he said he would send... read more

Michael T 

on Google

5 years ago

Don’t waste your time. Came out to my location and tried to tell me a machine I paid 3500 for 3 months earlier was broken and that he would gladly take it to the junk yard for me. It had a seized motor and he said it was impossible to remove the motor. Charged me 135 dollars for 15 minutes and said he had another appointment to go to. He promised that he would bring me a motor if I was able to disassemble mine. 5 minutes after he left I had the motor out and in my hand. Owner has stopped answering my text messages and did no... read more