This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Precision Tune Auto Care
- Auto Repair
- Eden Prairie, MN
About this business
Location details
8451 Joiner Way, Eden Prairie, MN, 55344, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolutly terrible. Way over priced, and the technician has no idea what he's talking about. And then I find out they charge people different rates depending on what you drive and stuff. That is terrible!!!! GO ELSEWHERE
Deceptive..... – Got a discount coupon at Cub for an oil change at Precision Tune. Seemed like a good deal. Went to Precision Tune and they didn't want to honor the rate on the coupon but only offer money off their highest priced oil change. Confused but I agreed to go ahead anyway. When finished with the oil change, they said my car was unsafe and needed immediate repairs. Since I was already suspicious with the bait and switch dealing with the coupon, I declined the repairs. Brought my car to a mechanic and they told me no... read more
Business response:
As the owner of this Precision Tune location, it is important for me to hear comments our service. Will you please provide your name/information so I can check in to the details of your visit or contact me directly through the store and share your concerns. While recommendations for standard maintenance and possible safety issues are a common practice, it is never our intent to cause unwarranted alarm and we apologize if there was a misunderstanding. I look forward to hearing from you.
Horrible Customer Service – When I dropped off my vehicle for a simple oil change and tire rotation i was given an estimate of 90 minutes. After 3.5 hours I finally complained (after watching through the window and not seeing anyone lay a hand on my car). The desk clerk started to argue with me rather than take me seriously. This was one of the most frustrating retail experiences of my life, due to their lack of attention. Clearly they don't care. Go somewhere else, avoid the jerk behind the counter.
Business response:
I'm sorry to hear about your experience - this is certainly not how we want customers to be treated. Will you please provide me with the time of your visit so I can look in to the matter further.
Frequently asked questions about Precision Tune Auto Care
How is Precision Tune Auto Care rated?
Precision Tune Auto Care has a 4.3 star rating with 12 reviews.
When is Precision Tune Auto Care open?
Precision Tune Auto Care is closed now. It will open tomorrow at 9:00 a.m.
Browse nearby in Eden Prairie, MN
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com