Precision Greenville Heating & Cooling Inc

Mathew Drexler 

on Google

a week ago

I got a new heat pump installed back in April 2025 and while there was some confusion on items during the install, they made everything right in the end. I also had to get a warranty repair in July/August of the same year, and while there was some confusion on the warranty labor coverage, it was all made right by them in the end. The service manager David gave me his direct number to contact in the future. 

Jocelyn Ingram 

on Google

a month ago

Our experience with Precision on 7/10/25: Long story short: Service guy came out and told me our capacitor and contactor were bad. He tried taking advantage of us by charging $776 for less than 30 minutes of work, and we realized he was charging us extra fees. When confronted about this, he lied and told us the fees weren’t included. They obviously were and this was confirmed by their office that I spoke to. He put the parts in without my authorization and ended up having to take them back out. He trampled my flowers it seem... read more

Danny Ingram 

on Google

a month ago

Our AC stopped working, we called Precision and they came over. He told us our contactor and capacitor were both no good, all while killing a section of my wife's flower bed. He gave us a price and we realized he did not include the parts saving from the warranty. He fixed that but we caught him trying to charge us an extra $140 (this was confirmed with the representative on the phone after the fact). We told him we are not paying him now as we felt like we were being taken advantage of, turns out he replaced the parts with ... read more

Michaela Wilcox 

on Google

a month ago

Our AC went out at some point in the night. I called Precision first thing in the morning (Thursday) and they had a technician out at 1PM to diagnose the problem. I wasn’t sure what to expect because this was the first time we had an issue that we couldn’t solve on our own. We unfortunately needed a part but it was already in their supply house! Kevin, our technician, was able to retrieve the part and be back to our home at 7AM on Friday to complete the repair. He made some helpful suggestions and was able to quickly remedy ... read more