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Precision Fleet Services
- Auto Repair
- Tempe, AZ
About this business
Sales and Leasing of all makes and models without the normal hassle you get at a traditional dealership. Our goal is to save you time, money and aggravation! We have 400 used vehicle in inventory and we are happy to search cars for you.
Location details
1941 E 3rd St, Tempe, AZ, 85281, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I was a loyal customer to this place for over a decade (before they had their big, fancy, indoor showroom). However, after my latest experience, I will never be back again. They sold me a car and an extended warranty, with an incentive that if the car had issues and I brought it back to them, then I would not have to pay the $200 deductible. So, I took it to them when the ** went out and the back hatch would not open. They fixed the back hatch, but in the process, ***** the inside plastic panel. Yet the technician lied and s... read more
Advertised prices are based on finance perks and trade-in discounts. This is sham marketing and takes advantage of consumers with their shady marketing techniques. Im glad I found this out before stepping foot onto the dealership lot.
I recently had my vehicle repossessed and I came back to recover my possessions in the vehicle. I clearly saw once I opened the vehicle that my stuff was ransacked and thrown everywhere. Someone stole items that belonged to my children, my tools and so much more is missing. Every bag was opened, with items thrown about. ************************************************* and the towing company have themselves Thieves and hold no integrity or honesty. It clearly happened whilst being towed or on the property of auto house where... read more
I purchased a jeep from this dealer on Oct 9th and the day after I had an issue with the start stop system and a few other. I took it back the next day and I was told by my sale rep that it may have an issue with the aux. battery and might have to be replaced. I didnt hear back until Oct 17th when they told me everything was fine and there was no issues after inspection. I asked for documentation of what they did but the service guy was gone. 2 months later I have the same message now showing up again so I made an appointmen... read more
Business response:
Thank you for taking the time to share your feedback with us. We genuinely appreciate your openness and want to assure you that your concerns are of utmost importance to us. It is through valuable feedback like yours that we can identify areas for improvement and strive to enhance the overall customer experience. We understand that your time is valuable, and we regret any inconvenience you've faced during this process. Our commitment is to spend the time necessary for each customer. Once again, we appreciate your patience an... read more
This dealership is horrible!!...Took my daughter there to purchase her very first car, walked In and asked to see a vehicle on the lot I was interested in and immediately got crazy looks and a smartass question about buying a car. Why else would I be asking to see a car? Was told a salesperson would be sent out, 30 minutes later nothing. I guess if u don't look rich they want no parts. They lost out on a customer ready to make a cash purchase because they're stuck up! DON'T DO IT UNLESS U LIKE BEING PROFILED BECAUSE U DONT L... read more
Business response:
I'm really sorry that your experience was so disappointing. Everyone deserves respectful and attentive service when making a significant purchase like a car. Please know that we would never intentionally ignore a customer. We assure you that it was an oversight, and we will do better in the future. We thank you for making us aware of the situation and wish the complainant the best of luck.
Bought a car from them last week was asket if I wanted gap and was told if get it *** the car gets stolen it would pay me 10k above what insurance so I said sure when I was looking over my paperwork when I got home I see they charged me ****** for gap and ****** for the 10k part, I was never told it wasnt part of the gap, called and complained *** was to to bad you signed the papers and so more or less F off. These people are crooks dont buy from them!!!!
Business response:
I'm really sorry to hear about your experience. It sounds frustrating to discover additional charges you weren't aware of. Being transparent about these details is crucial, and it's understandable that this situation has left you feeling disappointed. We thank you for making us aware of the situation and wish the complainant the best of luck.
Would avoid doing business with Auto House in Tempe or any location. We were working with a salesman at the Temple location. I committed to buy a truck.....it was a CASH offer and the following morning when I thought we were going to do paperwork.....we were told that someone else was looking at the truck around 4pm today and they had first choice. I clearly state I would buy the truck multiple communication from their staff that stated it was available, I committed to purchase the truck with the salesman and it was a CASH s... read more
Business response:
We take our commitment to customer satisfaction seriously, and we deeply regret any disappointment this situation may have caused you. We understand that you were interested in purchasing a vehicle for cash, but someone else placed a deposit ahead of you, and we honored their reservation. At our dealership, we operate on a "first-come, first-served" basis when it comes to vehicle reservations. When a customer places a deposit on a vehicle, they secure their position in line, and we prioritize their reservation based on that ... read more
NEGATIVE 10 This place sold my boyfriend a truck and its been a NON STOP issue since purchasing this vehicle. Engine / Transmission issues he bought through Tempe location , but the vehicle came from the Peoria location.its been in their shop 7 times now since he purchased in March.its had transmission issues like no other and they can't seem to get it right, they never communicate. you have to call and call and call to get some answers. It still idles rough to this day and shuts off randomly when driving?!?!? , but they are... read more
Worst buying experience ever! Bought a car on trade added a ***** dollar warranty and since buying the vehicle the dealership has had possession longer than I have. Repeated electrical issues, ac went out and needed new control arms not covered by the warranty. After having the vehicle for 2 weeks I insisted on a loan/rental vehicle. Was called by ****** on day 5 on rental car and was told sorry your car isnt ready but we only provide 5 days of rental car. This company is horrific to deal with and cites no lemon laws apply.
Frequently asked questions about Precision Fleet Services
How is Precision Fleet Services rated?
Precision Fleet Services has a 4.6 star rating with 1,539 reviews.
When is Precision Fleet Services open?
Precision Fleet Services is open now. It will close at 6:00 p.m.
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